“I stayed in room 313. The room needed dusting, vacuumed, and the bathroom swept and mopped. I reserved a king bed with sofa bed. My mother and I traveled from Michigan, and make it in quite late. I checked in my manager Daimem. Anyway, we make it to the room, I pulled out the sofa bed where I had to sleep, and found the mattress stained with blood (a woman's ) in several different places. I went back down to make management aware and asked for a replacement, but he said he didn't have one.……
“We were greeted by a bright, smiling & friendly gentleman upon arrival.
Our room was spacious and comfortable.
The hot tub was wonderful.
All of the staff were friendly & asked us if there was anything they could do or get for us.
Breakfast was great! The ladies who prepare the breakfast went above & beyond to make certain food never ran out, tables were clean & plenty of drinks were available.
We will definitely stay here again when in the area.”