钻石港 4 星级酒店, $10 起

“Room, staffs, service”

“Cleanliness needs to be improved ”

“This property is in Park street which is old city of Kolkata. Area around property is too noisy and dirty every where people and people no place even to walk. People just throw garbage everywhere and keep splitting everywhere no place to walk without splits. How people don’t have common sense they clean their faces but makes streets dirty. Regarding property it was old houses that converted in hotel, whole staff was very good they can cook breakfast and dinner on demands, make tea and coffee.……

“The amenities were not at par as per star rating”

“service is quite good and stay is quite pleasant.All the staff are very helpful”

“Ok”

“The property room was old and outdated. ”

“The hotel failed to take payment at check-in due to their error. When I noticed, I reached out on WhatsApp and offered to pay, but I was ignored. A month later, they suddenly contacted me and aggressively pursued payment. I paid right away, but they then went silent and still have not provided an invoice despite repeated requests. This was unprofessional and frustrating, and I would caution others about their billing and communication.”

“Roaches, rats inside the room and hallways. Bed bugs eating blood at night. Very heavy construction sight with cranes digging at 6 AM to midnight. Human trafficking going on. Front desk taking passport and visa photos on their personal phones and making fun of official documents. No hot water in the bathroom. Safe doesn’t close, refrigerator doesn’t work, internet doesn’t work, lights doesn’t work, no water bottle and no connection to the front desk. Manager did not come to see the dark and……