“All of the staff were friendly and helpful. I left the hotel feeling rested with a good night's sleep and recharged for the day with a good breakfast. There were a couple of maintenance items like a slow sink drain and an in-room refrigerator that decided to defrost itself overnight. Luckily I didn't have anything on the floor in the path of the water when the ice melted and ran the width of the room while I was sleeping. Soaked it up with some towels the next morning. The breakfast was nice……
“The room appeared clean at first glance but it was dingy at baseboards, the platform bed was dusty. I slept in all my clothes. The bathroom had no soap, lotion etc. The area was a bit sketchy. I was Not comfortable. Staff was friendly”
“I stayed in room 623. The bathroom drain needed to be unblocked. The water from the shower filled the bathroom floor. It was terrible. It is not worthy of a 4-star hotel. The pillow was not comfortable. I woke up with a tired neck.”
“I did not appreciate the hotel contacting me after 3pm on the day I was checking in to let me know that the room which was booked over 3 weeks ago was no longer available. They messaged that they were putting us in an upgraded room however the room I got was smaller than the one booked and there was no refund offered. I did not make any inquiries when checking in because we drove in late that night and were in the area to celebrate our daughter’s birthday and didn’t need any new unpleasantness.”
“Everything went well except for the breakfast part. I believe you can do so much better even if it's just a grab and go. Have better options and cater for everyone's needs. Breakfast wise that is.”
“I said I need a quiet room far away from the road, but the lady still gave me the room so close to the road, I pretty sure there is lot empty rooms in the motel . So I can’t sleep well at night cause the noise!”