"Stunning hotel with really great staff. The room was super comfortable and we were thrilled to get a view of Mount Fuji from our room! would definitely recommend this place , it is only one stop away from the airport too and the staff looked after our luggage after we checked out."
"Stunning hotel with really great staff. The room was super comfortable and we were thrilled to get a view of Mount Fuji from our room! would definitely recommend this place , it is only one stop away from the airport too and the staff looked after our luggage after we checked out."
"We were so happy with our decision to stay here. Fabulous location, the hotel was spotless, wonderful amenities, breakfast, and vibe. So amazing for our first time in Tokyo Japan."
"We were so happy with our decision to stay here. Fabulous location, the hotel was spotless, wonderful amenities, breakfast, and vibe. So amazing for our first time in Tokyo Japan."
This was by far one of the nicest hotels we have stayed in. It was wonderful to wake up, grab a to-go breakfast at Lawson’s across the street and walk a few blocks to yamashita park. The hotel is beautiful and the rooms are luxurious. The staff are so friendly and accommodating. We could not believe we got this room for the price we did. It’s easy walking distance to everything you could want in Yokohama. We will definitely stay here again.
This was by far one of the nicest hotels we have stayed in. It was wonderful to wake up, grab a to-go breakfast at Lawson’s across the street and walk a few blocks to yamashita park. The hotel is beautiful and the rooms are luxurious. The staff are so friendly and accommodating. We could not believe we got this room for the price we did. It’s easy walking distance to everything you could want in Yokohama. We will definitely stay here again.
The hotel is newly opened and very modern. Self check in/out system and the rooms are like mini modern apartments with cookers. Washing machine. Refrigerator. A bit TV. Suitable for short stays whether on business or leisure. The Japanese buffet breakfast was lovely. But if that’s not for you. There’s a great bakery in the foyer too....
The hotel is newly opened and very modern. Self check in/out system and the rooms are like mini modern apartments with cookers. Washing machine. Refrigerator. A bit TV. Suitable for short stays whether on business or leisure. The Japanese buffet breakfast was lovely. But if that’s not for you. There’s a great bakery in the foyer too....
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).
We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).
one of the best hotels we ever stayed in japan. could not wish better in terms room, service, cleanness...everything...wish we had same one at other locations. big regret!!! thank you for everything!!!
one of the best hotels we ever stayed in japan. could not wish better in terms room, service, cleanness...everything...wish we had same one at other locations. big regret!!! thank you for everything!!!
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
The hotel is reasonably close to the Haneda Airport and the free shuttle to the airport was great. Free shuttle also to Kawasaki Train Station where we found shopping. - nothing near the hotel.
Kawasaki train connection was planned to get us to the Tokyo after 5 tour, It was the special assistance of the Kawasaki Railway staff that helped us to arrange the train timings as we did not speak Japanese - and very few people there spoke English! A fun time!!
The hotel is reasonably close to the Haneda Airport and the free shuttle to the airport was great. Free shuttle also to Kawasaki Train Station where we found shopping. - nothing near the hotel.
Kawasaki train connection was planned to get us to the Tokyo after 5 tour, It was the special assistance of the Kawasaki Railway staff that helped us to arrange the train timings as we did not speak Japanese - and very few people there spoke English! A fun time!!
Ken
Reviewed November 7, 2026Reviewed November 7, 2026
1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.
1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.
giuseppe
Reviewed February 15, 2024Reviewed February 15, 2024
everything about the hotel and the staff were exceptional. The only thing is I wished our room has more electrical outlets or the room provided an extension cord with multiple outlets. I have to plug and unplug between the coffee machine and the hot water kettle to use in between because there was only one outlet available.
everything about the hotel and the staff were exceptional. The only thing is I wished our room has more electrical outlets or the room provided an extension cord with multiple outlets. I have to plug and unplug between the coffee machine and the hot water kettle to use in between because there was only one outlet available.
We loved our stay at Oimachi Tracks. Very convenient for Shinkansen out of Shinagawa. The shopping area below the hotel has lots of restaurant choices. The breakfast offered by the hotel was delicious. Our rooms were very comfortable and quiet. They could have been a bit larger, but certainly not a dealbreaker.
We loved our stay at Oimachi Tracks. Very convenient for Shinkansen out of Shinagawa. The shopping area below the hotel has lots of restaurant choices. The breakfast offered by the hotel was delicious. Our rooms were very comfortable and quiet. They could have been a bit larger, but certainly not a dealbreaker.
Linda
Reviewed November 7, 2026Reviewed November 7, 2026
Overall, extremely clean! Hotel staff is very nice. Rooms are more spacious than other Tokyo hotels I’ve stayed at. They have a free water dispenser, and washer/dryer that you can pay to use at the hotel which makes doing laundry really convenient. Location is right next to Ebisu station, and there a Family Mart around for corner for quick drinks or snacks.
Overall, extremely clean! Hotel staff is very nice. Rooms are more spacious than other Tokyo hotels I’ve stayed at. They have a free water dispenser, and washer/dryer that you can pay to use at the hotel which makes doing laundry really convenient. Location is right next to Ebisu station, and there a Family Mart around for corner for quick drinks or snacks.
Jason
Reviewed November 6, 2026Reviewed November 6, 2026
I was pleasantly surprised at the size of the room at the amenities that were included. This was a perfect location, 5 minutes.Walking distance to chinatown and the Port.
They have a beautiful rooftop Lounge and a bar in lounge on the twelfth floor A very friendly staff. However , make sure they understand what you're asking. I asked about evening entertainment in the area and was told there wasn't any only to find out later that this is the The jazz capital of Japan. There are several jazz...
I was pleasantly surprised at the size of the room at the amenities that were included. This was a perfect location, 5 minutes.Walking distance to chinatown and the Port.
They have a beautiful rooftop Lounge and a bar in lounge on the twelfth floor A very friendly staff. However , make sure they understand what you're asking. I asked about evening entertainment in the area and was told there wasn't any only to find out later that this is the The jazz capital of Japan. There are several jazz...
I just happened to stay on the 2nd day from their renewal opening. So, naturally it was very clean. I hope they would continue paying attention to the details to maintain this cleanliness.
I spoke with Room Division Manager Mr. Hyodo. He spoke fluent English and was very helpful and friendly. My wife and myself rode bicycles to the hotel which is out of scope for the hotel but we received the perfect service.
We didn't use their restaurant and we usually never dine at the hotels. But we...
I just happened to stay on the 2nd day from their renewal opening. So, naturally it was very clean. I hope they would continue paying attention to the details to maintain this cleanliness.
I spoke with Room Division Manager Mr. Hyodo. He spoke fluent English and was very helpful and friendly. My wife and myself rode bicycles to the hotel which is out of scope for the hotel but we received the perfect service.
We didn't use their restaurant and we usually never dine at the hotels. But we...
TADAAKI
Reviewed October 31, 2022Reviewed October 31, 2022
It is great in an upscale location. There are a lot of shops and restaurants within walking distance. It is 10 minutes walk to the famous Shibuya Crossing.
It is great in an upscale location. There are a lot of shops and restaurants within walking distance. It is 10 minutes walk to the famous Shibuya Crossing.
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