“Room was great, super clean and all the amenities. Breakfast was yummy with lots of options. Staff were kind and helpful. It is a very busy hotel so it took a while to check in. There was a musty, unpleasant mildew smell in the hallway which only seemed to get worse when they vacuumed the carpeting. There was an issue with my reservation for the second night and they were so good about resolving it.”
“When we first arrived our sheets and pillows were dirty. We requested that they all be changed and they were pretty quickly. We also let the host know that the apartment did not match the description they provided. Which was a lake view apartment with private pool. We had neither. The room also didn’t match the photos showcased online, which featured a spacious living room and dining room with space for all 6 of our guests to sit. The space given to us only sat 4ppl. The host stated the photos……
“When we arrived at the Azaria Hotel, we discovered that a man named Samson or Samuel had sold our reservation to another person, so we were left stranded.
It was a really traumatic experience.
Corruption at its best.
Also the pictures of the hotel do not depict what the hotel actually looks like.”