“I stayed from Mar 24 and check out Mar 28 in Swissotel Izmir with poor expenses below
First night, when I went to bed and tried to off all lightings but I couldn’t even tried using Master Off repeatedly, finally, technician came to fix it by manipulating the setting in the in-room control panel without sorry, that was 01:00.
Second day, after whole day work outside and returned the room, bed was made and bottle water refilled, however, toilet was dirty but not cleaned, long hair on bathtub (I……
“Das Frühstück war sehr lecker. Vor allem Frau Clara war sehr hilfsbereit und hat sich um alles sehr gekümmert. Es war wunderbar. Ich komme gerne wieder !”
“Sehr schönes, hochwertiges und sauberes Hotel.
Frühstück vielfältig.. Personal freundlich & hilfsbereit
Minus Punkt:
aufgrund einem persönlichen Fehler bei der Buchung wurde bei der Anpassung der Anzahl der Reisenden ein Pauschalpreis für eine weitere Person berechnet.
Meine Erwartungshaltung wäre hier den Differenzbetrag in Rechnung zu stellen.
Die Prozedur (Kontaktaufnahme, Rückmeldung, ...) war mangelhaft.”
“Our room was very spacious, the quality and variety of the food was very good, the public areas were well-designed, and the staff were helpful and always smiling. We had a very pleasant stay and would certainly consider returning again in the future.”