“Overall, a Very Disappointing Stay — Definitely Not a 5-Star Experience!
I honestly don’t understand how this hotel can be rated 5 stars. We stayed at several genuine 5-star hotels during our trip to Italy, and the difference in quality, service, and overall experience was night and day. Unfortunately, Hotel Vesuvio falls far below expectations.
1. €40 for overnight parking! Charging hotel guests €40 just to park for one night feels insulting, especially at a supposedly luxurious hotel.
2.……
“Le déjeuner était délicieux personnel attentionné. Hôtel très bien situé mais chambres standards sont très petites et vieillottes. Il est à noter que l’autobus qui dessert l’hôtel n’est pas très fiable. Planifié aux 15 minutes mais nous avons attendu 45 minutes et nous avons finalement pris un taxi.”
“Soggiorno terminato e possiamo dire che è stato tutto perfetto! Struttura molto bella e curata, ma soprattutto personale fantastico, gentile e sempre attento alle esigenze degli ospiti. Ci siamo sentiti accolti e coccolati per tutta la durata del soggiorno. Un’esperienza davvero piacevole, che consigliamo assolutamente!”
“Every aspect of the hotel was outstanding except the fine dining which was appalling. We had better food on the flight over. Some of the courses were genuinely inedible. This despite a restaurant with outstanding service ambience and wines. Mezzatorre seemed to not understand that their guests understand what quality meals should taste like and how they should be presented.”
“Class A hotel. All staff, reception and dining room and bar friendly and go out of their way to make sure you’re happy as a client. Beautiful property.”