Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View
2510 sq ft
1 King Bed and 2 Double Beds
About this area
HS HOTSSON Smart Acapulco is located on the beach and in an area with good shopping. El Rollo Acapulco is a popular attraction and the area's natural beauty can be seen at Condesa Beach and Icacos Beach. Naval History Museum and Barco Palao are also worth visiting. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and hiking/biking trails nearby.
General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive
NUDE AT THE BEACH — 1 min walk
Los Caracoles — 1 min walk
El Fogon — 4 min walk
Fisher's Acapulco — 4 min walk
Applebee's — 5 min walk
About this property
HS HOTSSON Smart Acapulco
Ocean-view hotel with a poolside bar, near Condesa Beach
At HS HOTSSON Smart Acapulco, hit the beach, dine onsite at NUDE AT THE BEACH, or enjoy a drink at one of the hotel's 2 bars/lounges. All 506 rooms offer free WiFi, balconies, and cable TV. Guests will also find room service, hair dryers, and safes.
HS HOTSSON Smart Acapulco offers 506 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Cable television is provided.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
All inclusive details
All-inclusive room rates at HS HOTSSON Smart Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Self parking on site (MXN 125 per night)
Valet parking on site (MXN 125 per night)
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking options include a carport
Area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 324 for adults and MXN 164 for children
2 bars/lounges and 1 poolside bar
Room service available
Things to do
24-hour fitness center
4 outdoor pools
Access to nearby outdoor pool
4 outdoor pools
Access to nearby outdoor pool
24-hour front desk
Dry cleaning service
Conference space (9483 square feet)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Connecting rooms available
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
For more details, please contact the property using the information on the booking confirmation
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.
Staffed front desk
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: MXN 324 for adults and MXN 164 for children (approximately)
Self parking fee: MXN 125 per night
Valet parking fee: MXN 125 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink are not permitted on the premises.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
Gran Plaza Acapulco
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Hotel Acapulco
HS HOTSSON Smart Hotel
Crowne Plaza Acapulco Hotel Acapulco
HS HOTSSON Smart
HS HOTSSON Smart Acapulco Hotel
HS HOTSSON Smart Acapulco Acapulco
HS HOTSSON Smart Acapulco Hotel Acapulco
Frequently asked questions
Can I cancel my reservation for free at HS HOTSSON Smart Acapulco and receive a full refund?
Yes, HS HOTSSON Smart Acapulco offers free cancellation on select room rates, because flexibility matters! Please refer to HS HOTSSON Smart Acapulco cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at HS HOTSSON Smart Acapulco?
As of Apr 20, 2021, prices found for a 1-night stay for 2 adults at HS HOTSSON Smart Acapulco on Apr 25, 2021 start from $60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does HS HOTSSON Smart Acapulco have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is HS HOTSSON Smart Acapulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at HS HOTSSON Smart Acapulco?
Self parking is available for MXN 125 per night. Valet parking is available for MXN 125 per night. Limited spots are available.
What time is check-in at HS HOTSSON Smart Acapulco?
Check-in is from 3 PM - 6 AM. After-hours check-in is not available.
What time is check-out at HS HOTSSON Smart Acapulco?
Check-out is at noon.
Are there all-inclusive benefits at HS HOTSSON Smart Acapulco?
Some rate plans available at this hotel are all-inclusive.
Where is HS HOTSSON Smart Acapulco located?
Located in Costera Acapulco, this beachfront hotel is in the city center and within a 5-minute walk of Plaza Bahia and Condesa Beach. Diana the Huntress and Gran Plaza Shopping Mall are also within 10 minutes.
The room Was very clean and nice I love the view the staff was friendly and helpful but I didn’t like the fact that I had to paid extra for everything like the use of the pool, towels etc. when I stayed at other hotels I didn’t paid extra for the amenities of the hotel because that is included with the staying