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Overview of Hotel Karoline

Photo gallery

Featured Image
Outdoor pool, open 8:00 AM to 11:00 PM, free cabanas
Outdoor pool, open 8:00 AM to 11:00 PM, free cabanas
Outdoor pool, open 8:00 AM to 11:00 PM, free cabanas
Free WiFi, bed sheets

Hotel Karoline

2.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDiana the Huntress10 min walk
    Popular LocationDiana Galleries Mall12 min walk
    Popular LocationCondesa Beach13 min walk
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)18 min drive

Choose dates to view prices

Basic Double Room, 2 Queen Beds, Smoking

No guest room rating
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Smoking, Bay View

5/5 guest room rating
  • Bay view
  • Sleeps 12
  • 6 Double Beds

Basic Triple Room, Multiple Beds, Smoking

5/5 guest room rating
  • Sleeps 6
  • 3 Double Beds

Basic Single Room, 1 Queen Bed, Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

About this area


Located in Acapulco, Hotel Karoline is near the beach. Shoppers can check out Gran Plaza Shopping Mall, while everyone can enjoy the natural beauty of Condesa Beach and Icacos Beach. El Rollo Acapulco and Naval History Museum are also worth visiting.
Popular Location

What's nearby

  • Diana the Huntress - 10 min walk
  • Diana Galleries Mall - 12 min walk
  • Condesa Beach - 13 min walk
  • Plaza Bahia - 17 min walk
  • Gran Plaza Shopping Mall - 2 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 18 min drive


  • Mr. Lalo's — 11 min walk
  • Applebee's — 12 min walk
  • Fisher's Acapulco — 13 min walk
  • Restaurante Chile — 13 min walk
  • El Fogon — 13 min walk

About this property

Hotel Karoline

Acapulco hotel in Costera Acapulco, near Condesa Beach
Along with an outdoor pool, this hotel has a rooftop terrace and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. All 21 rooms offer free WiFi, flat-screen TVs with cable channels, and showers.
Hotel Karoline offers 21 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool


  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish


  • Free pool cabanas
  • Garden
  • Rooftop terrace


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Shower
  • Towels


  • Cable channels
  • Flat-screen TV



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 11:00 PM
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco

Frequently asked questions

Can I cancel my reservation for free at Hotel Karoline and receive a full refund?
Yes, Hotel Karoline offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Karoline cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Karoline have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.
Is Hotel Karoline pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Karoline?
This property doesn't offer parking.
What time is check-in at Hotel Karoline?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Karoline?
Check-out is at noon.
Where is Hotel Karoline located?
Located in Costera Acapulco, this hotel is within a 15-minute walk of Diana the Huntress and Condesa Beach. Icacos Beach and Gran Plaza Shopping Mall are also within 1 mi (2 km).

Overall score and ratings

Rating 5 - Excellent. 6 out of 20 reviews
5 - Excellent 30%
Rating 4 - Good. 4 out of 20 reviews
4 - Good 20%
Rating 3 - Okay. 5 out of 20 reviews
3 - Okay 25%
Rating 2 - Poor. 2 out of 20 reviews
2 - Poor 10%
Rating 1 - Terrible. 3 out of 20 reviews
1 - Terrible 15%




Staff & service




Property conditions & facilities

3/5 Okay

Traveled with family
Disliked: Staff & service
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Stayed 7 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Stayed 1 night in May 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, limpio, buena ubicación y tranquilo.
Stayed 3 nights in Mar 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

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