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"Good central location and friendly, helpful staff. A large Victorian building that is probably very expensive to maintain in good condition. My standard room was clean but needed a refresh, especially the moth-eaten carpet. The moths were visible."

"Good clean room, friendly and helpful staff, had one cooked breakfast (on departure day) which was filling and tasty, no problems with parking. Site security was exemplary."

"I frequently travel to the U.K to visit my husband. We always book at this hotel, not only for the location and convenience, but for their amazing customer service. I needed to keep some food items refrigerated and frozen, they were very accommodating and kept my food in their refrigerator and freezer. The only thing I’m not a fan of, is the way the shower was designed. It’s a bit difficult to open the shower door with the floor mat. Overall, I love staying here and their breakfast option, while not complimentary is always good!"

"The breakfast was stale and had been out all morning with out being refreshed. Eggs like rubber, and warm put me off. Finishing the rest so I can not comment but I didn’t have high hopes. The pool was nice but the sauna nice and hot but also it was dirty especially after to men left after spending 10 minutes spitting on the floor! Nobody around to tell or check up on the areas and clean down. "

"Great location, custom service & clean."

"Breakfast menu very good. Staff will provide options not on display. Just ask."

"Lovely centrally located hotel. Rooms nice,clean & well maintained. Staff lovely too"

"Great location and very nice hotel, staff incredibly helpful and friendly. Breakfast was ok, but could be better to lift the hotel. Food was very ordinary."

"Love the location of this super hotel , bus stop outside and Metro station a short walk away. Great breakfast and very helpful staff."