- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because of COVID19 and hotelsdotcom going completely AWOL not only were we unable to stay here, but we were charged and told the hotel was unable to help resolve the issue. And they charged us $155 on top of out $500 reservation fee. Because of the unwillingness to help we will never be using this hotel or this service ever again. This is a worldwide pandemic, we are out of work because of it, and are now out an additional $655 with two children to feed and bills to pay. Unbelievable.