Good for people with pets...
Posted Oct 15, 2016
We stayed there for the last two nights of our 2-week trip in Alaska. We wanted to have good rest and sleep before our long trip back to Georgia. The front desk staffs are nice and friendly. No problem with parking and lobby and hallways seems very clean. The room set up is nice and looked clean until I sat down on the couch. It still has dog's hair in them. It doesn't seem it was vacuumed properly When i lay on the bed I still feel some dogs hair in it, too. I love dogs but I don't like dog's hair all over me. I have stayed in a hotel that allowed pets before but never had these problems. The toilet paper dispenser is right across the wall in front of the toilet seat which is about 5 feet away. My husband is 6'2" tall and still couldn't reach it without lifting his bottom off the seat. Imagine me, a 5'2" woman. I guess, you get what you paid for.
Comment from Hotel Management
Oct 18, 2016 by Jizelle, Hotel Management
Thank you so much for your kind feedback about our front desk staff!
We do apologize for our shortcomings and we will be sure to address this issue with our housekeeping manager.
Thank you for your business, and we hope you keep us in mind next time you are in Anchorage.
Front Desk Agent