Angel's Billabong Tours

Sanctoo villas is beautiful accommodation and the people there are wonderful. We stayed for three nights in total and stayed in the “llama room”. I’m not sure what classification of room this is as it’s not actually what we booked. Word of caution. We booked a family suite and included the ages of the children in the booking (6 and 9) and were charged as such. When we arrived the suite has one bed and we were expected to sleep in one bed with the four of us. There was a sofa they offered to put a sheet onto at an extra charge but this wasn’t suitable. We paid to upgrade our room in the end but this would have been a real problem if that wasn’t available. Other than that, the zoo is great, the pool is lovely and the grounds are beautiful and well kept. The lemur apartments were a real treat. They are in the zoo so you are right in with exotic birds, lemurs and a wallaby. A real treat (be prepared for an 0600 wake up call though from the animals. This room specifically) The chef is awesome. The food was beautiful. Everything we ate was of high quality and there are a good few children’s options. The serving and reception staff are a credit to the hotel and our girls loved talking with them. It’s billed as a 5 star hotel and there are some minor bits that stop that. Can’t charge to room, they do a 3for2 beer offer, we ordered two but didn’t see the offer and they didn’t make us aware charging for 2 with no third. In room drinks average etc.

This property was absolutely amazing, with beautiful views and incredible hospitality from the staff. A nearby path made it easy to reach the main street. We also had dinner at Habitat Restaurant, and the food was fantastic.

We had a beautiful family vacation at The Sebali Resort. Before our arrival, the management notified about possible noise from a nearby construction. Luckily they did whatever they could to remedy the situation by allocating a separate room away from the construction site during our stay and making a discount for compensation. The staff was very helpful and kind. Breakfasts and dinners were good. Free area tour was a nice perk. We strongly suggest to get a massage at the spa. It was very relaxing and professional.