8.6/10 Excellent! (1,369 reviews)
My son had stayed there before, his room seemed more updated than ours. The rate for our room was really high due to the fact that it was SOU’s graduation weekend, that was sort of a bummer to see the rate increase.
I didn’t really like the self check in, especially when they had staff in the office available. You’re tired from traveling, I just want someone to check my id, hand me my room key, and send me on my way with a smile.
Our room did not look like the “suite” we booked online at all. We had 3 adults in our room and there were exactly that many towels in our unit. You had to go to the office & request more. Our biggest issue was that our tv did not work correctly. We let the staff know, she gave us new batteries and said she would send someone down; that never happened. I told them again during checkout, so we did get a percentage off of our bill. That was nice.
The pros: it was within walking distance to graduation, so that was very convenient.
Cons: for what I paid, I would not book again, especially with tv not working during USA World Cup match & Knicks championship game airing.
Reviewed on Jun 26, 2026