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"Our room was very nice and clean. The tub drain did not tighten completely and had a slow leak. The toilet handle had to be held down for it to flush completely but neither issues were of a major concern. The base of the shower handle was loose from the wall, but didnt impede the process of taking a shower. The complimentary body wash, shampoo and conditioner was very refreshing and smelled great. The free all day coffee was great to have. The only negative thing about the hotel was the smoking section. The designated smoking area was behind or on the side of the building. There were no benches to sit down on or cameras to keep us feeling safe. I understand wanting to keep the property clean and smoke free, but as a smoker, it made me feel unwelcome and like an embarrasment to the hotel. I dont hold this against the hotel because it may have been my fault for not noticing a "smoke free property " on the website. This was the only thing that let me down on our arrival. The staff was great, the room was clean. There wasnt too many sounds to interrupt our time while in the room. I would stay again if we didnt have another hotel that offered a better smoking area solution for their customers. "

"Lockport Inn and Suites is a great place. We’ve stopped here several times during bike rides on the Erie Canal trail and are always welcomed by the friendly staff with a clean room, great AC, comfortable bed, and excellent shower. They even have a locked shed for your bike, and tools and stuff to clean it!"

"Awesome people, place and things!!!!"

"Bed and pillows were really comfy. Staff were very inviting and polite. The area was great. We didnt take advantage of the pool or the breakfast but the breakfast area seemed to have quite abit of people as we walked by"

"Holiday Inn Express is always our choice to stay. Always clean, comfortable, and wonderful service from front desk."

"Very clean Easy check in and out "

"Staff members are absolutely fantastic!"

"Clean and modern"

"Very good staff and breakfast service awesome. Overall quiet and peace. "