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Best Western Asheville Tunnel Road

2.5 out of 5

Overview of Best Western Asheville Tunnel Road

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.
Happy face icon
The room was comfortable and clean. This hotel is in a great location for seeing Asheville and surrounding areas.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationAsheville Mall15 min walk
    Popular LocationInnsbruck Mall2 min drive
    Popular LocationThe Orange Peel4 min drive
    AirportAsheville, NC (AVL-Asheville Regional)19 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Accessible, Jetted Tub

    Photos of Standard Room, 1 King Bed, Accessible, Jetted Tub

    5/5 guest room rating

    Room amenities

    • 492 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Jetted Tub

  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator

    Photos of Standard Room, 2 Double Beds, Non Smoking, Refrigerator

    4.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator

    Photos of Standard Room, 1 King Bed, Non Smoking, Refrigerator

    4.8/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

    4.5/5 guest room rating

    Room amenities

    • 364 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Photos of Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.8/5 guest room rating

    Room amenities

    • 364 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    Photos of Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    4.8/5 guest room rating

    Room amenities

    • 424 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    Photos of Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    4.4/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

About this area

Asheville

Located in Asheville, Best Western Asheville Tunnel Road is in the business district. Biltmore Estate and Asheville Masonic Temple are local landmarks, and travelers looking to shop may want to visit Asheville Outlets and Asheville Mall. Looking to enjoy an event or a game while in town? See what's going on at McCormick Field, or consider a night out at The Orange Peel.
Visit our Asheville travel guide
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Popular Location

What's nearby

  • Asheville Mall - 15 min walk
  • Innsbruck Mall - 2 min drive
  • The Orange Peel - 4 min drive
  • Cathedral Of All Souls - 5 min drive
  • Pack Square - 6 min drive

Getting around

  • AirportAsheville Regional Airport (AVL) - 19 min drive

Restaurants

  • Carrabba's Italian Grill — 18 min walk
  • Outback Steakhouse — 3 min drive
  • Cheddar's Scratch Kitchen — 3 min drive
  • Pomodoros Greek & Italian Cafe — 4 min drive
  • East Village Grille — 4 min drive

About this property

Best Western Asheville Tunnel Road

Asheville hotel in Haw Creek with outdoor pool and business center
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. All 95 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Coffee makers, pillow menus, and free newspapers are among the other amenities available to guests.
Best Western Asheville Tunnel Road offers 95 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Premium satellite television is provided. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Dogs only
2 per room (up to 80 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Asheville Biltmore East
Best Western Asheville East
Best Western Biltmore
Best Western Biltmore Hotel
Best Western Biltmore Hotel Asheville East
Asheville Best Western
Best Western Asheville Tunnel Road Hotel
Best Western Tunnel Road Hotel
Best Western Asheville Tunnel Road
Best Western Tunnel Road
Best Asheville Tunnel Road
Best Western Asheville Tunnel Road Hotel
Best Western Asheville Tunnel Road Asheville
Best Western Asheville Tunnel Road Hotel Asheville

Frequently asked questions

Can I cancel my reservation for free at Best Western Asheville Tunnel Road and receive a full refund?
Yes, Best Western Asheville Tunnel Road offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Asheville Tunnel Road cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Asheville Tunnel Road?
As of Dec 1, 2020, prices found for a 1-night stay for 2 adults at Best Western Asheville Tunnel Road on Dec 13, 2020 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western Asheville Tunnel Road have a pool?
Yes, this property has an outdoor pool.
Is Best Western Asheville Tunnel Road pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35 per pet, per day. Service animals are exempt from fees.
How much is parking at Best Western Asheville Tunnel Road?
Self parking is free at this property.
What time is check-in at Best Western Asheville Tunnel Road?
Check-in is from 3 PM - 3 AM.
What time is check-out at Best Western Asheville Tunnel Road?
Check-out is at 11 AM.
Where is Best Western Asheville Tunnel Road located?
Located in Haw Creek, this hotel is 0.8 mi (1.3 km) from Asheville Mall and within 3 mi (5 km) of The Orange Peel and Pack Square. Innsbruck Mall and Western North Carolina Nature Center are also within 3 mi (5 km).
4.2
Very Good
5 - Excellent
432
4 - Good
392
3 - Okay
93
2 - Poor
24
1 - Terrible
21

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The room was comfortable and clean. This hotel is in a great location for seeing Asheville and surrounding areas.
Stayed 3 nights in Sep 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunday night in Asheville
I was traveling for a Monday meeting and decided to stop in Asheville because it was late. I checked in around 2am and the agent at the front desk (Grant) was very welcoming and friendly. Great stay and will be back!
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with group, Business traveler
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The property was convenient to central Asheville locations. It was one of the most affordable venues. The room smelled terrible! We had a non-smoking room with everyone smoking outside their rooms. So much for non-smoking. There was spit on stairs. Vents were clogged. Towels, trash bag pick ups a la carte. I'd choose another location. I NEVER write a review.
Stayed 4 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
This was a great stay in Asheville. The front desk provided a LIST of local breweries to try (with distance from hotel). Clean room, friendly staff. Easy check in/out. What more do you need? Also had to go breakfast upon request.
Stayed 2 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money
Had stayed before and will stay again. Room was updated with nice tile in the shower and carpet and paint. We missed the breakfast buffet which was wonderful but with COVID 19 restrictions, it was just a muffin and a piece of fruit. Overall a nice stay and very convenient to downtown Asheville at a fraction of downtown Asheville cost.
Stayed 3 nights in Jun 2020

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