I assume it was the manager was rude every conversation I had with him. Haven't seen a smile yet.
Comment from Hotel Management
Feb 5, 2017 by MichaelD, Hotel Management
I think you were not happy when my business partner very politely pointed out to you that the Check out time was 10 o'clock. That was at 11 o'clock and you were still showing no sign of leaving. You were very busy playing with your mobile phone. Our cleaning staff were waiting for you to vacate your room so that they could clean it for the next guest.
To get smiles you need to give some yourself.