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The hotel was fantastic, breakfast was amazing and it was in a quieter part of town close to public transit.

Wonderful hotel, great breakfast, ideal location, friendly staff.

Wonderful staff and breakfast. Room was comfortable and had all the necessary amenities! Easy to get there with the metro...you literally come up out of the subway and arrive at the hotel. Very cool views of St Stephens church and the delightful Christmas market!

Loved staying here! The location was good for us -- we enjoy walking, and were able to walk nearly everywhere we wanted to go. There are restaurants close by. The complimentary spa was AMAZING!!!! We reserved the spa for 10:00 in the evening -- perfect end to a day full of walking. It was about a 10 minute walk from the subway station to the hotel. The staff was very, very accommodating. The breakfast was very impressive and very good. Absolutely would recommend this hotel. The room...

Very pleased with the selection. Rooms are beautifully decorated with the feel of old Vienna.

Brand New Hotel, New Neighbirhood, Nice, Quiet, Safe Location, Tram Stop in front of Hotel, Subway within Walking Distance. Highly Recommended!

Quite pleased with our stay here. Room was clean and well appointed with a really eclectic and luxurious look. Beds were a bit stiff for us and we had to ask for more pillows which they happily provided. Breakfast was wonderful. Didn’t get to try the other two restaurants/bars. Would def stay again. It’s near westbanhoff which made it very convenient

When we arrived in Vienna, many streets were closed for a parade and the taxi could not get closer than 1 km from the hotel. I am mobility impaired and the hotel sent someone with a wheelchair to take me to the hotel and then he returned to take my companion with 2 suitcases to the hotel. Service in excess! The breakfast buffet was fabulous and the staff was the best! Next time in Vienna I will definitely return.

I have the highest praise for the service in this hotel. It was exceptional. They put so much thought into the smallest details: from the chalkboard message next to our room welcoming our family to their hotel to the petit fours and sparkling wine on our bed to help unwind after the long flight. The beds were comfortable and the room was squeaky clean. Breakfast each morning was phenomenal. We were there for 4 nights, and there was a different printed menu each day. On our last day, we learned...

Chose the hotel due to its convenient location between the Hauptbahnhof and the Ring. Though a tiny bit dated (with some recent upgrades) it exceeded expectations; especially the level of attention and care from the staff. We needed to get antigen tests prior to our flight back to the States and were pointed by one gentleman at the front desk to a location near city hall where we could get them on the spot and for free. The breakfast was bountiful and the room, though small, was quite...

Great hotel, location, staff, breakfast and the room. Huge room. Very clean. Modern. Best breakfast buffet I had in a long time...

Old apartment building concerted to a boutique hotel. It was done very well with stylish comfortable rooms and nice amenities. If you are looking for a conventional hotel this is not it. If you want a room that is comfortable and stylish with fine amenities coupled with great service, I would highly recommend the Altstadt.

Amazing experience. It was everything I wanted for the trip and some more. The location couldn’t be better. The hotel is so pretty and clean. I will definitely go there again and again.

We liked everything about this hotel. We travel often and this hotel was one of the best!

This hotel gets it right! The staff is super friendly and made me feel like a VIP! Everything is thoughtfully laid out and perfect for a long-term stay. It is right across the street from the subway and only 15 minutes away from city center. There is a shopping mall right across the street with a grocery store in the same building. Highly recommended!