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Room type

Studio (Scheduled free shuttle to the gondola)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Apartment, 1 Bedroom (Scheduled free shuttle to the gondola)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Standard Apartment, 2 Bedrooms (Scheduled free shuttle to the gondola)

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Studio (Single use, scheduled free shuttle )

Max Occupancy: 1 guest


Get an overview of this hotelFamily-friendly ski hotel with a full-service spa


Located near the slopes, this Bansko hotel is in the city center, 0.8 mi (1.4 km) from Bansko Ski Resort and close to winter activities such as skiing lessons and snowshoeing. Dobrinishte Ski Resort is 5.9 mi (9.6 km) away.

Hotel Features

Jump on the free ski shuttle for a day on the slopes before returning to Grand Royale Apartment Complex & Spa for a meal at the restaurant and comforts including an indoor pool and a full-service spa.

Room Amenities

All 75 individually furnished rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like living rooms and dining areas.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wireless Internet access. This ski hotel also offers ski storage, an indoor pool, and a children's pool.

Grand Royale Apartment Complex & Spa has designated areas for smoking.

  • 24-hour fitness facilities 
  • Airport transportation (surcharge) 
  • Barbecue grill(s) 
  • Billiards or pool table 
  • Children's club 
  • Children's pool 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Conference center 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Free WiFi 
  • Full-service spa 
  • Indoor pool 
  • Luggage storage 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 2 
  • Number of floors - 5 
  • Parking (limited spaces) 
  • Restaurant 
  • Sauna 
  • Free ski shuttle 
  • Ski storage 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Television in common areas 
  • Total number of rooms - 75 
  • Turkish bath/Hammam 
  • Year Built 2011 

Family Friendly Amenities

  • Children's pool  
  • Free Wi-Fi  
  • Indoor pool  
  • Microwave  
  • Separate dining area  
  • Separate living room  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces)

Room Amenities

  • Balcony 
  • Cable TV service 
  • Coffee/tea maker 
  • Free toiletries 
  • Daily housekeeping 
  • Free WiFi 
  • Hair dryer 
  • Individually furnished 
  • Microwave 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Separate dining area 
  • Separate living room 
  • Separate sitting area 
  • Shower only 
  • Slippers 
  • Television 

Where to Eat

Grand Royale - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Safari nearby 
  • Playground on site 
  • Yoga classes/instruction on site 

Spa Services

Elements SPA has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision.

  • Hot stone massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Facial treatments 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 10 PM


Check-out time is Noon

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


You'll be asked to pay the following charges at the hotel:
  • New Year's Eve (31 December) Gala Dinner per adult: BGN 130.00
  • New Year's Eve (31 December) Gala Dinner per child: BGN 70 (from 2 to 13 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-in fee: BGN 20
  • Late check-out fee: BGN 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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