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“Ottimo ”

“Friendly”

“HER ŞEY 10/10”

“very good hotel best service i will back again”

“Skønt og dejligt ophold. Alt var fint og lidt eksklusivt. Skønt med spa og sauna og fitness.”

“Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee……

“Clean rooms and spa, Friendly staff.”

“Everything was perfect!The only thing that was missing was a hairdryer!”

“Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day.”

“A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired.”

“Everything went smoothly - really excellent. Only minor complaint would be that parking in the hotel cost extra.”

“It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides……

“Completely stylishly renovated! You have a feeling like you are in brand new hotel. Everything was perfect as before, from staff, extremely comfortable bed and pillows, spa, massage, big variety for breakfast...”

“Très bon hôtel, bien situé avec des installations agréables, mais quelques améliorations de confort/entretien seraient les bienvenues. ”

“good place - excellent breakfast, clean and worm we liked it! ”

“We paid for a room with all inclusive. The food was very delicious and diverse. The spa centre was clean, not overly crowded and spacious. The spa aria is on two floors , there are several steam baths and saunas. We like the outside pool and jacuzzi because of the hot water and the atmosphere. The staff was very friendly and helpful. The only disadvantage is that after dinner there isn’t entertainment for the guests ,like a play room, especially when you’re in Bansko out of the season. One……

“Bra hotell, rett ved gondolen og bakken. Supert med spa og skiutleie i hotellet. Anbefales.”

“A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option. The hotel falicities are pristine. ”

“Amazingly clean”