“While the rest of the hotel staff were pleasant, our experience was completely ruined by the hostile behavior of the manager and a failure of basic hotel services.
Unreliable Check-in: We were sent written instructions by the hotel stating that reception would close at 5:00 PM and our key would be in a lockbox. When we arrived, the lockbox was completely empty, leaving us stranded outside. When the manager came out, instead of apologizing for the mistake, he was visibly not happy with us for……