“Terrible experience. Double charged and completely ignored by the hotel!
I booked a 10-night stay here through a booking site. Upon check-in, they asked me to present a credit card to pay the city tax, though no actual charge went through at that moment. After a long 10-day stay, my only focus was on checking out. I completely forgot that a card had already been provided, and since the front desk asked me for a card again, I handed them a different one. To my shock, BOTH credit cards ended up……