The facilities were nice for a two star hotel and they had everything we needed. This hotel really shined in service! We booked a non smoking room with Expedia but for some reason the reservation came to the hotel as a smoking room. Three weeks beforehand Melissa called me and asked if we really wanted a non smoking room instead. We did and she corrected the reservation. Then, when we arrived, my three grandkids walked in the door and Whitney right away grabbed our reservation and had it waiting for me. Whitney was very helpful and attentive even though she had a hotel full of people. Then we took the kids into town to the swimming pool at Ramsey park where they swam until the pool closed. We found the local people very kind and warm. I was sad we only had one night to spen in Big Timber. I heartily recommend hotel and town!
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