1/5 Terrible
Expedia
Jul 24, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t ever book this place first we had place in interlaken that was booked in April for our July trip mid June Expedia sent me a message saying your booking was cancelled because owner of the property booked the place to the group by than all my options in interlaken was sold out , Story begans from here . Expedia said thay will book me the nice place in exchange so thay did this 400 Swiss Charlet that was in Boltigen I have never heard of that town and I was told it’s 29 min from interlaken. But this place was at the top of mountain so took us almost 2 hrs to her there
Once we arrived that place was disaster. Filled with bugs every where not even looked like the place in pictures Bathroom tub was in the kitchen all open not sure how to take shower in the middle of every one and the stairs are dengerous to go upstairs. Lights were not working
I left the room at the same minute because huge bugs were on bed and called the Expedia to let them know I cannot stay there thay try to call owner but thay did not answer
I than left around 730pm and took me 2houts down to get to interlaken. Since than I am trying to fight with Expedia for my refund and I hav e taken the whole movie of the place. Anyone interested to see can email me atroyal_nazu@yahoo.com to see what a disaster this place was. Never book this place
Stayed 4 nights in Jul 2019