Kimpton Onyx Hotel, an IHG Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Kimpton Onyx Hotel, an IHG Hotel

Kimpton Onyx Hotel, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
155 Portland St, Boston, MA, 02114

Explore the area

  • Popular LocationFaneuil Hall Marketplace9 min walk
  • Popular LocationNew England Aquarium14 min walk
  • Popular LocationBoston Common15 min walk
  • AirportBoston, MA (BOS-Logan Intl.)7 min drive

Choose dates to view prices

About this area

Boston

Kimpton Onyx Hotel, an IHG Hotel is located in West End, a neighborhood in Boston, and is in the city center and near a metro station. Museum of Science and Orpheum Theater are cultural highlights, and some of the area's activities can be experienced at Boston Harbor and Long Wharf. Looking to enjoy an event or a game while in town? See what's happening at TD Garden or Fenway Park. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • TD Garden - 3 min walk
  • The Freedom Trail - 6 min walk
  • Faneuil Hall Marketplace - 9 min walk
  • New England Aquarium - 14 min walk
  • Boston Common - 15 min walk

Getting around

  • North Station - 4 min walk
  • Haymarket Station - 5 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • Ruby Room — 1 min walk
  • Sullivan's Tap — 3 min walk
  • The Fours — 3 min walk
  • Pizzeria Regina — 6 min walk
  • Pizzeria Regina — 6 min walk

About this property

Kimpton Onyx Hotel, an IHG Hotel

Romantic Boston hotel in West End with fitness center
This smoke-free hotel features a fitness center, WiFi in public areas, and a meeting room. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 112 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Wired Internet, premium bedding, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Kimpton Onyx Hotel, an IHG Hotel offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 12.99 per night)
  • Available in some public areas: WiFi (USD 12.99 per night), Wired Internet (surcharge)

Parking and transportation

  • Wheelchair-accessible parking available

Things to do

  • Fitness center

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls and litter boxes are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - C0030600351
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Onyx
Onyx Boston
Onyx Hotel
Onyx Hotel Boston
Onyx Hotel Kimpton
Kimpton Onyx Hotel Boston
Kimpton Onyx Boston
Kimpton Onyx Hotel
Kimpton Onyx Hotel, An Ihg
Kimpton Onyx Hotel, an IHG Hotel Hotel
Kimpton Onyx Hotel, an IHG Hotel Boston
Kimpton Onyx Hotel, an IHG Hotel Hotel Boston

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 479 out of 970 reviews
5 - Excellent 49%
Rating 4 - Good. 336 out of 970 reviews
4 - Good 35%
Rating 3 - Okay. 95 out of 970 reviews
3 - Okay 10%
Rating 2 - Poor. 42 out of 970 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 970 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
They dont make bed change garbage clean bath takenournused towels and pur clean in due to xovid. Have to call for all. Evennthrnnthey deop at door towels and bags for garbage. Not much in area for breakfast or dinner
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the sanitizer available in many locations, I wish I knew when booking that the restaurant and bar were closed.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica (GM) was amazing! She was friendly and helpful and the location was terrific for walking everywhere we wanted to go
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easy walking to north end restaurants a lot of homeless on the corner which was a little unsettling.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, will stay again
Stayed 1 night in Aug 2021