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Onyx Boston Downtown

4.0 star property
Upscale boutique hotel, a short walk to TD Garden

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Onyx Boston Downtown

Exterior
Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Reception
Bathroom shower
Fitness facility

Reviews

8.2

Very good

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
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About the neighborhood

Map
155 Portland St, Boston, MA, 02114

What's nearby

  • TD Garden - 3 min walk
  • Faneuil Hall Marketplace - 10 min walk
  • Boston Harbor - 13 min walk
  • New England Aquarium - 15 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 4 min walk
  • Haymarket Station - 5 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • ‪City Winery - ‬4 min walk
  • ‪Hub Hall - ‬3 min walk
  • ‪Big Night Live - ‬3 min walk
  • ‪The Greatest Bar - ‬2 min walk
  • ‪West End Johnnies - ‬1 min walk

About this property

Onyx Boston Downtown

Upscale boutique hotel near TD Garden
A short walk from Massachusetts General Hospital and Faneuil Hall Marketplace, Onyx Boston Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, an elevator, and ATM/banking services
  • Multilingual staff, 1 meeting room, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 112 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available for a fee
  • A bar/lounge

Restaurants on site

  • Onyx Bar

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 500 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 65 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - C0030600351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Onyx
Onyx Boston
Onyx Hotel
Onyx Hotel Boston
Onyx Hotel Kimpton
Kimpton Onyx Hotel Boston
Kimpton Onyx Boston
Kimpton Onyx Hotel
Onyx Boston Downtown Hotel
Onyx Boston Downtown Boston
Kimpton Onyx Hotel an IHG Hotel
Onyx Boston Downtown Hotel Boston

Frequently asked questions

Is Onyx Boston Downtown pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Onyx Boston Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Onyx Boston Downtown on Aug 4, 2024 start from $239.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Onyx Boston Downtown?

Valet parking is available for USD 65 per night. Limited spots are available.

What time is check-in at Onyx Boston Downtown?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Onyx Boston Downtown?

Check-out is at noon.

Where is Onyx Boston Downtown located?

Located in West End, this boutique hotel is within a 10-minute walk of TD Garden, Faneuil Hall Marketplace, and The Freedom Trail. Massachusetts General Hospital and Boston Harbor are also within 15 minutes. Haymarket Station and North Station are within a 5-minute walk.

Onyx Boston Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1025 reviews" "
Rating 8 - Good. 255 out of 1025 reviews" "
Rating 6 - Okay. 150 out of 1025 reviews" "
Rating 4 - Poor. 70 out of 1025 reviews" "
Rating 2 - Terrible. 54 out of 1025 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, modern, and well-designed. The staff was friendly and helpful. The whole entrance and lobby area are undergoing extensive renovation, so it is not clear what it will have to offer. There were no dining facilities, and it is unclear whether there will be. It is convenient to North Station, TD Garden, the North End and Faneuil Hall market, but not necessarily to breakfast. The whole area is dominated by a new building, State Street at One Congress. It is impressively designed, but, along with adjacent construction, seems to greatly constrict foot traffic between the train station and the city, leaving them a little dingier. Overall, it was a fine place, but I hope that it is on the way to becoming much better.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service
Hotel was nice.
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were beautifully redecorated. Bed was very comfortable. The hotel is under construction leaving no amenities open for our stay and was not advertised when booking. Beware. Staff was extremely helpful and friendly. With the rooms being updated, I found it very odd they did not have fixtures that included USB ports for charging devices. Great, quiet location.
Stayed 2 nights in Jul 2024

6/10 Okay

Janine, Irvine

Liked: Cleanliness
Location is walking distance to many attractions. They gave me late checkout on request. Has no cafe or room service. Has no coffee maker in room. In room phone out of order. Refrigerator didn’t work. Shower leaked.
Stayed 2 nights in Jul 2024

8/10 Good

Jamal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive
Stayed 1 night in Jul 2024

6/10 Okay

Latia

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I felt really fooled when I entered the lobby for check in. I have chosen that hotel because they said on their webpage „ welcome to our new lobby and bare area“ along with some photos. When I arrived there was nothing like that on the phots on their webpage. I asked the front desk guy the next morning about that new nice bar and he admitted that the webpage isn’t right and told me that the lobby and bar is under construction. When I checked in the lady didn’t speak to me one sentence. She just gave me the keys without any other explanation. When we came back to the hotel after spending g the day in the city there was no room service. I don’t like the new rule that room service is only on request what I did not know because the lady at check in did not tell me. I pay full price and I want room service like it was before Covid. If I don’t want it then I put my sign out at the door. So I requested then room service for my second day and it was 3 pm or later when they knocked at the door. Then I wondered why they don’t have a coffee maker like other Hilton hotel have. The front desk guy told me that I could get one also on request. Please make sure that you have people at the check in they are willing to speak to customers and tell them all about their possible requests. The room itself was super nice and clean. But I felt so fooled & wasn’t expecting that from a hotel. If you don’t like to say the truths on your webpage then I think you don’t deserve our business.
Stayed 3 nights in Jul 2024

4/10 Poor

Puneet

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
1. Location is convenient and room is of decent size. 2. Some of the staff were rather brusque (especially at check-in). 3. Room furnishings are inadequate - no chair/table to work on, no closed closet 4. No coffee machine in room; no complimentary water 5. The whole lobby was being re-constructed. No warnings (drilling began at 7:30 am!) or apologies were given. It was hard to stay in the room during the day due to this.
Stayed 3 nights in Jul 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are beautifully appointed. However there are no coffee making facilities in the room and the property is renovating its reception area so there are no hot drink facilities anywhere. I had to go out at 6am and get a coffee from Dunkin’ D. Really terrible! Also there where no free water bottles in the room. It’s really annoying!
Stayed 1 night in Jul 2024

8/10 Good

Serena, Wallingford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept! The staff was amazing and I would recommend it to others. The pricing was reasonable but parking was not that fun. We did valet which I think was worth the money.
Stayed 1 night in Jul 2024

6/10 Okay

Francis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stay 4 nights, and they never went to clean the room. We asked them to empty the trash can.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anaisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience, great view
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel downtown Boston. 7-10 minute walk to Quincy Market and about the same to the TD Fleet Center. Rooms updated but too small for family (perfect for two people). Staff very helpful and friendly. Looks like converting to new name. Not a lot of extras but great if looking for a place near the Government Center of downtown Boston. Oh, NO PARKING at the hotel itself. We would stay again though! Enjoy being close to many entertaining things, including the Freedom Trail.
Stayed 2 nights in Jul 2024

8/10 Good

Christie, McKinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is undergoing a renovation so the front lobby does not look like the photo you will see in the booking photo. The construction was very quiet and very well maintained to not disrupt guests. Rooms were spacious and clean. The snacks and items in room refrigerator are charged back to your room. HOWEVER, if you go downstairs behind the front desk the same items are complimentary. This is backwards in my opinion and I would have not know had I not asked the front clerk.
Stayed 1 night in Jul 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice bathrooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Jamacia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was doing some renovations when I got there they didn’t have any check-in keys available so staff had to go up and down with you every time until keys were available. Cleaning was really good. No complaints there and it was very convenient to the Celtics arena.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Execelent rooms!
Stayed 1 night in Jul 2024

10/10 Excellent

mike

Traveled with partner
Room were clean and very well decorated. The halls as well. The elevator needs some attention. The lobby is obviously under construction. The location was perfect for our needs.
Stayed 1 night in Jul 2024

General hotel information

Highly Rated Amenities
Property Cleanliness
Star Rating
4
Nearest Airport
Boston, MA (BOS-Logan Intl.)
Address
155 Portland St, Boston, MA