Nice place but who has weddings in the lobby??
Posted Sep 7, 2016
The staff and the facilities at the Chateau were quite nice, but we flew into town for a family wedding and we only stayed for one overnight. The room was ready early (a wonderful bonus) and was quite nice. The main problem we encountered was navigating the hotel. The hotel's main lobby (which provided the only direct access to our guest room) was cordoned off for most of Sunday due to a wedding ceremony. When my fiance and I tried to get back to our room after brunch off the grounds, it took us 40 minutes and the help of a staff member and the service elevator to get back to our room! Don't think we were the only ones, no less than 8 other people joined us on the elevator, completely lost and turned around, essentially barred from returning to their rooms. Any hotel that charges what the Chateau does has no right to restrict access to an essential avenue of hotel traffic on one of the busiest Sundays of the year (Labor Day weekend), or any day of the year in my opinion. I would not book a room here again, knowing that this same scenario could easily repeat (the staff assured me that this was not a one time event!).