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"The air conditioning did not work in my room. They have windows that are unlocked with no screen. It’s not kid friendly hotel, security, harassed kids, even though it was spring break the swimming pool is not as large as the picture make it look for such a large hotel to accommodate so many guests the swimming area does not look that way on the picture. Did I really enjoy myself."

"Some issues with the room and internet, had to switch rooms. The second room had a malfunctioning toilet fill valve, it would shut off due to friction, requiring me to pull the lid and jiggle it to fill. Some outlet's didn't work. Low hanging fruit that can be attended to can go a long way. Staff was friendly and professional at all times. Would definitely stay here again, but urge attention to detail. Also, have a daily Urban Experience Fee on the final bill that I have asked to get back. Not sure what an Urban Experience Fee means, no Urban Experience was offered outside of doing my thing, being a native Chicagoan. "

"Amazing hotel with great views "

"Great location but lobby & common spaces are very dark! Felt like a cave..."

"What an AWESOME breakfast!!"

"Internet was slow.restaurant was closed on Tuesday night with no room service. "

"Increíble hotel súper friendly staff! "

"Room was clean, as well as the common areas. I wish there was a complementary breakfast. "

"I didn’t use them."