Bubali Vacations from $894

Room was comfortable if not luxurious. Staff was helpful and the owner went out of his way to assist with any issues. A little out of the way. Definitely recommend renting a car but driving in Aruba is pretty straight forward. For a short notice booking I was happy.

Checking in was not easy by the front desk people especially the floor supervisor that day her name was anna i think. She would not even hear my complaint and she was standing 5ft from me

Our room was so so clean . There was hair on a floor for 2 days before they were pick up . The steakhouse restaurant and Crystal restaurant we tried to get in for a few days and we couldn’t.. they told us that would take reservation but once we go there by 7 o’clock, they don’t take any people inside. I think it’s ridiculous.

The facility was immaculate. The food was better than other “all inclusive” resorts I have visited. Unfortunately- the service was not very attentive. I had tried making room to room, room service and front desk several times and no one answered but a recording of a Spanish message that I had no idea what it was saying. It was very frustrating and almost feel as though they couldn’t be bothered once I told them. Their answer “ the phone is broken” SERIOUSLY!! In addition the idea of having to wake up at 7am or before just to put a towel onto a lounge so that you have your “spot” for the day is absolutely absurd. However- the cleanliness an location of this resort made up for all the frustration.

The Phoenix doesn't disappoint. Our room had just been refitted and was spotless. The staff is always there to help.