2/5 Poor
Verified traveler
Traveled with family
1 Mar 2021
Disliked: Property conditions & facilities
Stayed here several times in the past unfortunately the were problems this time. I wasn't happy with the face covering situation. We are still in a pandemic situation. The staff was not wearing anything
They had a sign for customers but clearly not enforcing them...disappointing.
We also were locked inside of our room due to a faulty lock for which we had to call staff to unlock us. She kind of blamed it on us which i thought was curious. We were moved to another room where our key cards did not work once we left that room. So overall disappointing.
I will say the staff did solve the problems that we had in a timely manner but at least 2 of those problems shouldnt need to be solved...good hotels wouldnt let them become problems in the first place
Stayed 2 nights in Feb 2021
