Calderitas Vacations from $219

We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.

The entrance is dirty! The parking lot gives a terrinle image of what the hotel is going to look like. Evwn being only soil, it can be clean. The outer facade has a flaf of the hotel that looks super old and ugly, it literally gives the i.pression of a cheap hotel. My brother passed by and didn't want to stau in it because of the look. The entrance stairs are painted with a paint that shows the soil of all the shoes, it looks dirty, with a nice facade, well painted you would make it look sooo different. This is a nice hotel that with a little little love would be amaaazing!!! The sargazo smell is horrible... we loooved how spacious our room was!!!!!!the terrace it has to the malecon is amaaaazing!!!!! It was clean, though the bathroom can have some improvements, just by painting the wall would make it look cleaner. The shower also needs some detailing. The music at night is reaaly good! I loved listening pop mexican music such as Luis Miguel and Enrique Iglesias. I stayed down for hours! Loved it! It is very well located! I couldn't have breakfast since we went on a dive trip and the breakfast starts very late.. it should start at 7.. The pool is only a big jacuzzi but it is not clean. You can make a beautiful rooftop there! You have the place to make it. The view of the hotel is amaaaazing. We enjoyed opening the terrace and looking at the ocean! The staf was super nice, specially Montserrat.. all of them..Overall we enjoyed very much our stay!

Was clean but very small

Breakfast with only a couple of options, but quite good: fruits and especially eggs

Very peaceful and unique