“We couldn't have asked for a better experience than we received at the fantastic hotel. The location is perfect for touring the Centro area of Cuenca and has access to multiple types of transport (train, taxi, etc). The staff is absolutely exceptional. The best hospitality I can ever recall. Their hospitality and level of care is equivalent to any top hotel in the world. Their communication is also exceptional before and throughout the experience. They were eager to accommodate our last minute……
“Staff are Great, lovely Hotel. Shower was problematic, as soon is it is hot; it’s too hot. So one adjusts it to colder, then too cold, and could not regulate the temperature. Constantly going back and forth; ruining the morning shower experience.
It was the same last year as well.”
“Una maravilla de hotel en el corazón de Cuenca! Elegante y sofisticado con el charm de una ciudad tan bella cómo Cuenca! Lo amé y cada vez que vaya me quedaré ahí!”
“I can't say enough about how happy I was when I first arrived at this hotel. From the moment I saw the property, I knew we had made the right choice.
The location is absolutely perfect—close to everything we wanted to see while still offering a peaceful and relaxing atmosphere. The staff was unbeatable: warm, welcoming, and always willing to help with a smile. They truly made us feel at home.
The breakfast was absolutely delicious, with a great variety of fresh, high-quality options each……
“The hotel feels like a real mansion with classic furnitures. Room was large and very clean.
Location can’t be better, surrounded by so many restaurants and cafes, it’s hard to count.
Definitely try Goza Restaurant/Bar, located 6 minutes from the hotel.
STAFF: hands down staff is the biggest asset at the hotel, they are kind, professional and extremely knowledgeable. Big shoutouts go Adrian and specially Cristina. She was patient and reorganized my detailed itinerary to be more time efficient……