“We couldn't have asked for a better experience than we received at the fantastic hotel. The location is perfect for touring the Centro area of Cuenca and has access to multiple types of transport (train, taxi, etc). The staff is absolutely exceptional. The best hospitality I can ever recall. Their hospitality and level of care is equivalent to any top hotel in the world. Their communication is also exceptional before and throughout the experience. They were eager to accommodate our last minute……
“Staff are Great, lovely Hotel. Shower was problematic, as soon is it is hot; it’s too hot. So one adjusts it to colder, then too cold, and could not regulate the temperature. Constantly going back and forth; ruining the morning shower experience.
It was the same last year as well.”
“Una maravilla de hotel en el corazón de Cuenca! Elegante y sofisticado con el charm de una ciudad tan bella cómo Cuenca! Lo amé y cada vez que vaya me quedaré ahí!”