10/10 Excellent
Lisa
Dec 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Lisa
Stayed 2 nights in Dec 2025
Novotel Cardiff Centre
4.0 star property
Travelers can recharge with a delicious breakfast before taking a refreshing swim in the indoor pool at this upscale Cardiff retreat
Choose dates to view prices
Photo gallery for Novotel Cardiff Centre
Novotel Cardiff Centre, in the heart of the city, offers a spa, Elements restaurant for breakfast, an indoor pool, free WiFi, a coffee shop, and a bar. Guests particularly appreciate the helpful staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pet friendly
- Free WiFi
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Executive Room, 1 Queen Bed with Sofa bed
Executive Room, 1 Queen Bed with Sofa bed
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
- 301 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
7.87.8 out of 10
Good
15 reviews
(15 reviews)
Highlights
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed
Standard Room, 1 Queen Bed with Sofa bed
8.08.0 out of 10
Very good
58 reviews
(58 reviews)
Highlights
Soundproofed
Heating
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
- 280 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood
Located in Cardiff City Centre, a neighborhood in Cardiff, Novotel Cardiff Centre is near a train station. Cardiff Castle and Cardiff Metropolitan Cathedral of St David are local landmarks, and travelers looking to shop may want to visit St. David's and Capitol Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Principality Stadium or Utilita Arena Cardiff. Spend some time exploring the area's activities, including golfing. Visit our Cardiff travel guide
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
What's nearby
Utilita Arena Cardiff6 min walk - 0.4 miles
Cardiff Bay15 min walk - 0.8 miles
Cardiff Castle16 min walk - 0.9 miles
Wales Millennium Centre16 min walk - 0.9 miles- St. David's11 min walk - 0.6 miles
Getting around
- Cardiff Queen Street Station11 min walk
- Cardiff International Airport (CWL)31 min drive
Restaurants
- Espresso Bar - John Lewis10 min walk
- Prezzo9 min walk
- Costa Coffee9 min walk
- The Ivy Cardiff10 min walk
- Pret a Manger9 min walk
About this property
Novotel Cardiff Centre
Upscale hotel near Principality Stadium
Cardiff Castle is located near Novotel Cardiff Centre, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant, Elements, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also find perks like:
- An indoor pool
- Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
- An electric car charging station, luggage storage, and a 24-hour front desk
- Smoke-free premises, a front-desk safe, and an elevator
- Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 138 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
- Recycling, LED light bulbs, and eco-friendly cleaning products
- Bathrooms with eco-friendly toiletries and shower/tub combinations
- LCD TVs with cable channels
- Wardrobes/closets, electric kettles, and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- 24-hour roundtrip airport shuttle on request for a surcharge
- Secured self parking on site (GBP 24 per night)
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Restaurants on site
- Elements
Things to do
- Full-service spa
- Health club
- Indoor pool
Family friendly
- Indoor pool
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- 11 meeting rooms
- Conference center (2,259 square feet of space)
Outdoors
- Garden
- Vegetable garden
Full-service spa
- Hot tub
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices
- Elevator
- Wheelchair accessible (may have limitations)
More
- 1 building
- 5 floors
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Comprehensive food waste policy
- Comprehensive recycling policy
- Humane treatment of captive wild animals
- Local artist showcase
- Locally-owned and organized tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Smoking not allowed
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- LCD TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Limited room service
More
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating
- Iron/ironing board on request
- Laptop workspace
- Laptop-compatible safe
- LED lighting
- Recycling
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately GBP 18.00 per person
- Airport shuttle fee: GBP 30 per vehicle (one-way)
- Secured self parking fee: GBP 24.00 per night
- Pet fee: GBP 15.00 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: GBP 10.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff
Frequently asked questions
Does Novotel Cardiff Centre have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at Novotel Cardiff Centre?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on Mar 22, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Cardiff Centre pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is available for GBP 24.00 per night.
What time is check-in at Novotel Cardiff Centre?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Novotel Cardiff Centre?
Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).
Does Novotel Cardiff Centre provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of GBP 30 per vehicle applies.
Where is Novotel Cardiff Centre located?
Located in Cardiff City Centre, this spa hotel is within 1 mi (2 km) of University of South Wales, Cardiff Campus, Principality Stadium, and Cardiff Bay. Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David are also within 10 minutes. Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 14 minutes.
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Reviews
Novotel Cardiff Centre Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.0
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 416 out of 1005 reviews
10 - Excellent
416
Rating 8 - Good. 289 out of 1005 reviews
8 - Good
289
Rating 6 - Okay. 167 out of 1005 reviews
6 - Okay
167
Rating 4 - Poor. 90 out of 1005 reviews
4 - Poor
90
Rating 2 - Terrible. 43 out of 1005 reviews
2 - Terrible
43
Reviews
10/10 Excellent
Ceri
Feb 4, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Staff were very welcoming. Had a good stay
Ceri
Stayed 2 nights in Feb 2026
10/10 Excellent
Kris
Jan 22, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were excellent - gym, pool, steam room, sauna, and spa pool. Staff are nice.
Kris
Stayed 3 nights in Jan 2026
10/10 Excellent
Shane
Nov 9, 2025
Liked: Cleanliness, staff & service, amenities
Great location and helpful staff
Shane
Stayed 2 nights in Nov 2025
8/10 Good
Robert
Nov 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms clean Hotel
Robert
Stayed 1 night in Oct 2025
10/10 Excellent
Paul
Oct 22, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money w the health spa and gym.
Paul
Stayed 1 night in Oct 2025
2/10 Terrible
Lewis
Jan 25, 2026
Disliked: Amenities, property conditions & facilities
Poor service and facilities.
Lewis
Stayed 2 nights in Jan 2026
8/10 Good
Heather
Sep 24, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff, good facilities
Heather
Stayed 2 nights in Sep 2025
8/10 Good
Meris
Dec 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Rooms good size, clean and comfy bed. Pool area clean, jacuzzi a little cool but ok.
Reception staff not the most welcoming.
Meris
Stayed 2 nights in Dec 2025
10/10 Excellent
dubravka
Oct 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff.
dubravka
Stayed 5 nights in Oct 2025
8/10 Good
Lindsey
Nov 11, 2025
Liked: Cleanliness, staff & service, amenities
Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...
Lindsey
Stayed 1 night in Nov 2025
8/10 Good
sara
Nov 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room (but shower leaked). Friendly staff especially restaurant. Spa was great. Good bar selection (could have been open a bit later tho)
sara
Stayed 1 night in Nov 2025
10/10 Excellent
Darren
Jun 22, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
Great stay,lovely hotel.
Enjoyed the pool and spa facilities
Darren
Stayed 2 nights in Jun 2025
8/10 Good
rachel
Sep 22, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cardiff
Lovely hotel, great features, just not the best location
rachel
Stayed 1 night in Sep 2025
10/10 Excellent
Victoria
Feb 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Victoria
Stayed 1 night in Feb 2025
10/10 Excellent
L
Dec 1, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , good location , very friendly staff
L
Stayed 2 nights in Nov 2024
6/10 Okay
Amanda
Sep 13, 2025
Liked: Cleanliness, staff & service, amenities
Staff were lovely, pool and sauna were clean and enjoyable, shower did not drain and upon arrival that the room we booked was not available so were given a different room
Amanda
Stayed 2 nights in Aug 2025
10/10 Excellent
Kimberley
Jun 30, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely & comfortable
The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning.
Our room was lovely, bathroom felt new, spacious and so so clean!
The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
Kimberley
Stayed 1 night in Jun 2025
8/10 Good
Amy
Aug 29, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, hotel was quiet and very clean.
Amy
Stayed 1 night in Aug 2024
10/10 Excellent
kerry
Sep 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized rooms for value
Birthday weekend trip, had a lovely birthday treat in the room waiting
The room was nice and big
Separate bath and shower is nice and mini fridge
The shower leaked a bit so soaks bathroom floor which was only annoyance of the room
We used the gym and pool
A family allowed their young children in/out the steam room which I felt was not appropriate as letting all the steam out but no staff around to report.
Reception staff were lovely and welcoming
We had G&T at the bar and the bar staff were friendly and enthusiastic
Overall a really nice stay
kerry
Stayed 2 nights in Sep 2025
10/10 Excellent
Coreena
Feb 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Coreena
Stayed 1 night in Feb 2025
10/10 Excellent
Mark
Nov 7, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and friendly staff
Mark
Stayed 1 night in Nov 2024
10/10 Excellent
Hiren
Sep 1, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Good hotel with decent breakfast and pool
Hiren
Stayed 1 night in Aug 2024
8/10 Good
Linda
Sep 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be useful for all reception staff to be familiar with the buses etc for people without a car. Also the map of Cardiff is really incomprehensible added to which reception needs to be able to read the map fro guests.
The catering staff were very efficient and helpful
Linda
Stayed 3 nights in Aug 2025
8/10 Good
Andy
Sep 17, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Andy
Stayed 2 nights in Sep 2024