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Indoor pool
Indoor pool
Indoor Spa Tub
In-room safe, desk, laptop workspace, blackout drapes

Guest reviews

4.2 out of 5 Very Good
977 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCardiff International Arena7 min walk
Popular LocationCardiff Motorpoint Arena7 min walk
Popular LocationSt. David's Hall14 min walk
AirportCardiff (CWL-Cardiff Intl.)32 min drive

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  • Standard Room, 1 Queen Bed with Sofa bed

    4.3/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStandard Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More detailsExecutive Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed

About this area

Cardiff

Located in Cardiff's Cardiff City Centre neighborhood, Novotel Cardiff Centre is near a train station. Wales Millennium Centre and St. David's Hall are cultural highlights and Barry Island Pleasure Park is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's central location.
Visit our Cardiff travel guide
View in a map
Popular Location

What's nearby

  • Cardiff International Arena - 7 min walk
  • Cardiff Motorpoint Arena - 7 min walk
  • St. David's Hall - 14 min walk
  • St. David's - 15 min walk
  • Principality Stadium - 18 min walk

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • AirportCardiff (CWL-Cardiff Intl.) - 32 min drive

Restaurants

  • Elements — 1 min walk
  • Golden Cross — 8 min walk
  • Thai House Restaurant — 9 min walk
  • Madeira Restaurant — 9 min walk
  • Carluccio's — 10 min walk

About this property

Novotel Cardiff Centre

4-star Cardiff hotel in Cardiff City Centre, walk to Cardiff Bay
A restaurant, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 138 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Novotel Cardiff Centre offers 138 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking: GBP 13.00 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 13.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Malay
  • Portuguese
  • Russian
  • Spanish

Business services

  • 11 meeting rooms
  • Conference center (2259 square feet of space)

Spa

  • Massage - sports
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 13.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Can I cancel my reservation for free at Novotel Cardiff Centre and receive a full refund?
Yes, Novotel Cardiff Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Cardiff Centre cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Cardiff Centre have a pool?
Yes, this property has an indoor pool.
Is Novotel Cardiff Centre pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night.
How much is parking at Novotel Cardiff Centre?
Self parking is available for GBP 13.00 per night.
What time is check-in at Novotel Cardiff Centre?
Check-in is from 2:00 PM–anytime.
What time is check-out at Novotel Cardiff Centre?
Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).
Does Novotel Cardiff Centre provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 30 per vehicle, one-way, applies.
Where is Novotel Cardiff Centre located?
Located in Cardiff City Centre, this hotel is within a 10-minute walk of Cardiff Bay and Cardiff Motorpoint Arena. Cardiff Castle and Principality Stadium are also within 1 mi (2 km). Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 13 minutes.
4.2
Very Good
977 reviews
5 - Excellent
457
4 - Good
364
3 - Okay
89
2 - Poor
46
1 - Terrible
21

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service, amenities
Stayed 3 nights in Sep 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Due to covid-19, only the swimming pool was open. Breakfast is very expensive for what you get & has to be pre-ordered and collected from the restaurant every morning. The staff were very friendly & helpful. The parking is expensive at £13 a night but secure. No room service (beds made etc) unless this is requested at reception due to social distancing.
Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean. Facilities were great! Staff were super friendly and covid free!
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service
Bad customer service, paying on arrival only mean -pay now as once you walk in you won’t be staying for long without a complain. Our stay was with breakfast included, we were asked to post a card in the box with our order and come downstairs to pick it up in the morning. After repeating outsells with an order, they still get it wrong, given me vegetarian option! Nowhere to sit and have your breakfast but your room! Swimming pool by booking only (if you lucky enough to get the slot you want) you can stay only an hour, same as gym. Overall, looking at the price of the hotel it wasn’t bad too experience but certainly improvement needed in many aspects.
Stayed 3 nights in Aug 2020

1/5 Terrible

Stayed 5 nights in Aug 2020

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