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"The maintenence on the property was impeccable! The staff was amazing. Highly recommend to any of my friends or family. The parking lot was about the only thing I'd say needs alittle upgrade (paving) other than that my wife and i are beyond satisfied with the service! "

"Great"

"Entire place was clean and the staff was amazing as always this was our second time we were there 8 years ago and loved it decided to go back did not disappoint would love to take our kids to the palace next time for a family vacation looking forward to visiting again "

"Amazing resort and people. This was my 5th time staying at a majestic resort in Punta Cana. The hotel staff was amazing. They upgraded my room to a beautiful suite with a rooftop outside jucuzzi. The food option is top tier and their entertain is top tier as well. I can’t say a single negative thing about this resort. I absolutely love them and everything about it. "

"Great vibe"

"An Exceptional Experience Thanks to Consierge Kevin Paulino! We recently completed a wonderful stay at Ocean El Faro, and we can't recommend it enough. From the moment we arrived until we departed, the customer service was outstanding—everyone we encountered was genuinely nice and courteous. The true highlight of our trip, however, was the unparalleled service provided by our Consierge, Kevin Paulino. Kevin truly went above and beyond to ensure our experience was flawless. He took the initiative to handle all of our a la carte restaurant reservations, making dinner planning completely stress-free. More impressively, he checked on us daily, both in person and via text message, demonstrating a commitment to personalized service we rarely see. When we notified him that the steamer in our room wasn't working, he had it replaced quickly and efficiently. His attentiveness elevated our entire vacation. Beyond the incredible service, the hotel's amenities and food were excellent. The buffet restaurant offered a great variety of choices, and the food was consistently fresh and delicious. Furthermore, the property itself is beautifully maintained; the pools and gardens were immaculate and provided a relaxing atmosphere all week long. If you are planning a trip to Ocean El Faro, know you are in good hands, especially if you have the pleasure of being assisted by Kevin Paulino. Five stars! "

"Everything was up to par "

"We really enjoyed our stay. The staff was friendly and accommodating. The location is beautiful with multiple pools by the beach to enjoy and relax. I received a wonderful experience at the spa. Guided tours through the hotel are overpriced. We decided to book tours with locals instead. The food provided by room service is not as good as the restaurant food."

"Room was clean, The staffs were great. I had a wonderful time!!!!"