"The staff were very helpful. The cleaner was amazing, my only disappointment was being given a room on the 4th floor, which had a smashed balustrade and plywood clamps between the broken glass and the adjacent panels - the room and balcony were otherwise much better than the room we were quickly moved to. This was on the second floor close to the road and entrance and we were kept awake by guests outside the front until 2:30am one morning! I was very surprise that at a hotel like yours someone thought it ok to use the room before the broke glass balustrade had been replaced - despite all of that we will probably return to your hotel, which otherwise was great!"
