Castelluzzo Vacations from $1,155

This property is centrally located in Palermo old town, walking distance to most of sites. The rooms are cleaned everyday and the building is securely managed. What most impressive is manager who is accommodating and spends a lot of time in the property, answering questions and giving suggestions. We originally booked a room without window due to overlooking the descriptions of the room, and we didn’t feel well after the first night of staying. The manager tried his best rearranging room assignment and helped us switch to a different room. He also provided suggestions about restaurants, helped us arrange shuttle to airport etc. We highly recommend this B & B to anyone who plan to visit Palermo!

The staff was amazing and very helpful. They moved our room after our first night because the people in the room above us were so loud we could hear everything. The rooms are nice but have some drawbacks: in order to have your windows open to get fresh air at night, the room is flooded with all the uplighting surrounding the hotel. The windows have wooden shutters inside which means in order to block out the light, you must close the windows and then close the wooden shutters. Either turn off the floodlights at night or provide some curtains. The walls are also very thin and you can hear everything in the room next to you. We couldn’t get any of the TV apps to work so only had access to Italian TV. Did a fun (but very long) cooking class. The pool area is interesting but not inviting. It’s in a corner in the main area of the courtyard and faces 2 walls so there is no view. Also not very private. There is no lobby bar or any soft seating to relax anywhere. There is also not a set restaurant at the hotel - you have to do a cooking class or a private chef cooking for you (which would be nice but it’s in the cooking class/breakfast room so you have to experience it while a class is going on beside you). It’s a very pretty hotel but not really designed for the best experience for guests.

In the middle of everything

On the positive side, we had one of the 3 suites and the room was spacious and the view of the sea was nice. However the suites are directly attached to the restaurant, which was rented out for private events. Every night there was a private event with DJ. Basically it was like a nightclub. If extremely loud dance music until 1:30 in the morning is not your idea of a relaxing vacation, then don't stay here. Then at 7:30 am the piano player starts playing in the breakfast restaurant directly above my bed. So be prepared to get very little sleep in the suites. The breakfast was very chaotic because too many guests, not enough tables and not enough staff. It was difficult to find staff to make a hot cappuccino. I literally had the worst and cold cappuccino here. There is very little to basically almost no fruit at breakfast, which is surprising for Sicily. But the few staff that were there did try very hard. My suggestion is to get rid of the piano player and hire 2-3 more waiting staff. And get some decent fresh fruit. I believe this location gives the brand a bad name.

Really nice stay at the Grand Palladium Sicilia. I will say that some of areas of room could do with updating. Some of the wardrobes had stains on. The food was excellent! A la carte restaurants were all fantastic and there was such a vast amount of choice and variety in the buffet with a different themed cuisine each night. Everyone was exceptionally helpful and the animation team did a brilliant job throughout the day and night. Would highly recommend!