“Avoid WoodSpring Suites Columbia–Irmo at all costs.
I booked an accessible room three weeks in advance through Expedia, choosing the “pay at property” option they offered. After a brutal 9-hour drive from West Palm Beach, I arrived exhausted, only to be told—without warning—that my reservation was cancelled.
The excuse? “We don’t accept payment at the hotel.” Completely absurd, since that option was clearly given during booking. Then, to make things worse, the clerk claimed the motel was fully……
“Avoid WoodSpring Suites Columbia–Irmo at all costs.
I booked an accessible room three weeks in advance through Expedia, choosing the “pay at property” option they offered. After a brutal 9-hour drive from West Palm Beach, I arrived exhausted, only to be told—without warning—that my reservation was cancelled.
The excuse? “We don’t accept payment at the hotel.” Completely absurd, since that option was clearly given during booking. Then, to make things worse, the clerk claimed the motel was fully……
Randa