Lodges in Charlestown

"Disappointing for the cost. On the telephone prior to arrival, the staff were helpful but upon arrival, nothing was explained about the facilities and my room wasn’t ready in time. Attempting to checkout was a nightmare and took some time. Housekeeping staff were wonderful and room was clean. One lift was out of action which meant multiple stops on each use. Hairdryer in room did not work and when I mentioned this at the reception, the chap asked if I was using it properly?! Condescending. Pool area was untidy, with half eaten food left on the floor and loungers. Plus notes: Bathroom was magnificent. Bed was comfortable. Hotel was in a great central location."

"Room was very clean and quiet, bed comfortable and perfect for business trip from the airport "

"Enjoyed the Radisson Blu, was close to everything we were looking for"

"Great hotel, great location and very clean with large rooms. Restaurant was excellent and we ate there almost every night after long day tours. Staff very friendly and we would definitely stay there again. "

"This Ibis Hotel is located in a very convenient area in the old town and the major Edinburgh sites were easy walks from the hotel. The staff was kind and helpful, breakfast was fresh, and my room was very clean. I wish the room had a refrigerator to store cold drinks. "

"Checked in and sent to a room that was already occupied . The second room had hairs in the sink and the shower wouldn’t heat up enough. Not a great stay. Messaged the hotel to complain - no response!"

"Excellent Hotel, ideal location"

"In general the stay at the hotel was fine. We book a bedroom without window and the AC wasn’t working (I think they had some issues with that because it was a men trying to fix it - at least that was what the staff told me) so the room was like a sauna. The staff was really helpful and kind. Unfortunately the issue didn’t change and after a few hours we ask again to the staff about the AC. And we change the room, same thing was happening but we call to the receptionist and then she told us that the issue shouldn’t continue. At the end the AC wasn’t properly working I don’t know if it because there was no window in the room and/or if the issue was happening as the staff told us. It shouldn’t be needed calling the reception to to turn on the AC as they should be turn on by default. The shower towels were not “fluffy” as usual and there was no toilet brush in the bathroom. The carpets in the corridor for the rooms really need a deep clean, as they were quite dirty. They let us leave our luggage before the check in and after the check out."

"The hotel is set in a beautiful location, with very friendly staff and good facilities"