1/5 Terrible
Manuel
Traveled with partner
21 Nov 2020
Absolutely terrible!
I booked through expedia, with a rate that included king size bed room and breakfast for 2. On that same website, it said that the pool facilities were available. My partner and I wanted to stay in Edinburgh for a night and we wanted to stay somewhere with an indoor pool. After booked, we arrived at the Inn to find out that the pool was closed. In addition, they wanted to charge us for breakfast, even though it was already included in our rate. We explained that to the receptionist, when we checked in, and she couldn’t care less, saying “this is the information I’ve got”. After proving through the reservation e-mail, she pretended she had changed something on computer. But guess what? We still got charged for breakfast!
Speaking of which: that breakfast there is £15.00. For a couple of dry sausages, bacon and badly cooked scrambled eggs? Are you serious? Not worth the price.
About the room: stayed in room 218. Furniture was very tired, footers and bathroom door were damaged, annoying noises from the wall didn’t cease throughout the night (couldn’t fall asleep because of those) and the stained kettle of the room had water in from previous guest.
Is this Inn rated with 4 stars? I would not give more than two. Paying to expect one thing and get something else got me quite mad. Will never return for sure.
Stayed 1 night in Nov 2020