Charlottesville, Virginia Hotel Rooms at the Omni

The Omni is right on the pedestrian mall, convenient to restaurants and shopping. There are many good restaurant options nearby. The hotel has valet parking, but we used the self parking which was convenient and free. We liked the Friday Happy Hour...free champagne. The security of key card access was a plus. The front desk staff was marginal. When asked about things to do in the area they were clueless and arrogant. When asked if there was a consergier service he replied "I'm it" and then proceeded to tell me that he had no knowledge of winery tours, tourist attraction, etc. He was able to relate that a trolley was available to UVA locations even after I told him we weren't interested in seeing the campus. I'd stay again but don't count on advice from staff. Housekeeping staff deserve kudos! Btw when we first arrived the bathroom door to our room would not close properly. I called and asked for a repair. The problem was repaired within 15 minutes by very professional service staff.