Only thing I was extremely dissatisfied was the plane itself. Compared to other planes I have flown, the quality of the plane was not the best. The plane felt they were running top of the line amenities for the late 90s / early 00s. In-flight entertainment was not running properly and I was not able to watch any movies. Also no USB port to charge electronic devices. Despite this, service was fantastic and the boarding process went without a hitch.