While the staff and overall flight were good, the plane was a bit of a disappointment. I have flown on several business-class flights to Europe and Hawaii in the past few years and this was by far the least enjoyable in terms of the seat. It was dated, small and had no privacy. It was a British Airways operated A380 and it was not even close to the Air France A380, the United 787 or 777. Entertainment was also much more limited compared to the competition. If they are not upgraded, I will certainly not fly British Airways Business-Class again if possible.