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Overview of Pheasant Run Resort

Photo gallery

Guest reviews

3.4 / 5
996 reviews
Guests rated this property 3.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

Explore the area

Popular LocationArcada Theater5 min drive
Popular LocationKane County Fairgrounds11 min drive
RestaurantCulver's3 min walk
RestaurantMcDonald's9 min walk
AirportChicago, IL (ORD-O'Hare Intl.)43 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Tower

    Room amenities

    • 193 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Tower 2 queens

    Room amenities

    • 248 sq ft
    • Resort view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

West Chicago

Located in West Chicago, Pheasant Run Resort is in the suburbs. Arcada Theater and Dellora A. Norris Cultural Arts Center are cultural highlights, and some of the area's landmarks include Grand Army of the Republic Hall and Saints Peter and Paul Catholic Church. Traveling with kids? Consider Kane County Fairgrounds and Otter Cove Aquatic Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests appreciate the resort's quiet location.

Popular Location

What's nearby

  • Arcada Theater - 5 min drive
  • Kane County Fairgrounds - 11 min drive
  • Central Dupage Hospital - 12 min drive
  • Villa Olivia Country Club - 15 min drive
  • Stratford Square Mall - 18 min drive

Getting around

  • West Chicago Station - 9 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 43 min drive

Restaurants

  • Culver's - 3 min walk
  • McDonald's - 9 min walk
  • IHOP - 11 min walk
  • Portillo's - 13 min walk
  • Chili's Bar & Grill - 17 min walk

About this property

Pheasant Run Resort

Family-friendly resort with indoor pool and outdoor pool
Along with an indoor pool, this smoke-free resort has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna, and a 24-hour business center are onsite. All 293 rooms offer free WiFi and free wired Internet, plus premium bedding and flat-screen TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Pheasant Run Resort offers 293 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.
This West Chicago resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free RV/bus/truck parking

Things to do

Arcade/game room
Fitness center
Golfing
Indoor pool
Outdoor pool
Sauna
Shopping
Spa tub
Steam room

Family friendly

Arcade/game room
Free cribs/infant beds
Indoor pool
Outdoor pool
Refrigerator (on request)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

English
French
Spanish

Business services

24-hour business center
Meeting rooms
Conference center (80000 square feet of space)

Outdoors

Garden
Picnic area
Pool sun loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair accessible (may have limitations)

More

Fireplace in lobby
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

Cable channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator (on request)

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in from 4 PM - 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 1 March 2020 to 27 December 2020 (dates subject to change).
This property is closed from 1 March 2020 to 27 December 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per day, plus a deposit of USD 50.00 per day

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property only accepts credit cards and cash for all bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Pheasant Resort
Pheasant Run Resort St. Charles
Pheasant Run Resort
Pheasant Run St. Charles
Pheasant Run Resort West Chicago
Pheasant Run West Chicago
Pheasant Run Resort Resort
Pheasant Run Resort West Chicago
Pheasant Run Resort Resort West Chicago

Frequently asked questions

Guest reviews

3.4
Guest rating
5 - Excellent
219
4 - Good
279
3 - Okay
257
2 - Mediocre
140
1 - Poor
101
3.5
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.1
Property condition

2/5

  • Disliked: Property conditions & facilities

Closing is a good thing

I understand why its going out of business. Run down. Inattentive customer service. Keys constantly not working.

Stayed 2 nights in Feb 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Don’t go it’s full of false advert intent and I had to pack up and leave when a bed bug went across my pillow and coffee came out of the tub horrible

Stayed 1 night in Feb 2020

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1.5 stars

There was trash all over the hotel and the water in the shower was yellow and there was no water in the toilet there is no way this was a 3 star hotel

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beast is a swimming pool, the room where ok too

Stayed 1 night in Feb 2020

1/5

  • Disliked: Cleanliness, staff & service

Stayed 1 night in Feb 2020