Hilton Garden Inn St. Charles

Photo gallery for Hilton Garden Inn St. Charles

Featured Image
Indoor pool
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board

Overview of Hilton Garden Inn St. Charles

Hilton Garden Inn St. Charles

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
4070 East Main Street, St. Charles, IL, 60174

Explore the area

  • Popular LocationCharlestowne Mall16 min walk
  • Popular LocationDellora A. Norris Cultural Arts Center4 min drive
  • Popular LocationSt Andrews Golf and Country Club10 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)39 min drive

Choose dates to view prices

About this area

St. Charles

In the city center, Hilton Garden Inn St. Charles is in an area with good shopping. Dellora A. Norris Cultural Arts Center and Arcada Theater are cultural highlights, and some of the area's activities can be experienced at St Andrews Golf and Country Club and Villa Olivia Country Club. Kane County Fairgrounds and Otter Cove Aquatic Park are also worth visiting.

What's nearby

  • Charlestowne Mall - 16 min walk
  • Dellora A. Norris Cultural Arts Center - 4 min drive
  • Arcada Theater - 5 min drive
  • Beith House Museum - 6 min drive
  • St Andrews Golf and Country Club - 10 min drive

Getting around

  • West Chicago Station - 9 min drive
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • Garden Grille — 1 min walk
  • Portillo's — 15 min walk
  • Vino Thai — 16 min walk
  • The Office — 5 min drive
  • Town House Cafe — 5 min drive

About this property

Hilton Garden Inn St. Charles

3-star hotel with restaurant and indoor pool
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 120 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find room service, premium bedding, and coffee makers.
Hilton Garden Inn St. Charles offers 120 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 8.00-14.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (4432 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 14.50 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel St. Charles
Hilton Garden Inn St. Charles
St. Charles Hilton Garden Inn
Hilton Garden Inn St. Charles Hotel
Hilton St Charles St Charles
Hilton Garden Inn St. Charles Hotel
Hilton Garden Inn St. Charles St. Charles
Hilton Garden Inn St. Charles Hotel St. Charles

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 290 out of 554 reviews
5 - Excellent 52%
Rating 4 - Good. 170 out of 554 reviews
4 - Good 31%
Rating 3 - Okay. 55 out of 554 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 554 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 554 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, wish the bar had been open on weekend as we had lots of down time.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The beds were comfortable. The hotel was quiet.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Pros: Located near places we were interested in visiting: Geneva, Fox River, Gilman bike trail. Cons: Our room had not been thoroughly cleaned. Bathroom floor was dirty, sticky substance all over the desk chair, stains on the upholstered chair. The breakfast was 9.95 for a continental breakfast and 13.95 if you included eggs, potatoes, waffles, etc. This was not worth the price: waffles were terrible. We went elsewhere for breakfast the other 3 days of our stay.
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I did however have to switch rooms as soon as I got there, The tub was dripping water and the T.V did not work. This is the second time going to this hotel and the T.V. did not work. And as I was waiting to switch rooms another guest called down to just get batteries for his remote to the T.V and they had none.
Stayed 6 nights in Sep 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The high ceilings in the spacious rooms
Stayed 1 night in Sep 2021