Crowne Plaza Lombard Downers Grove, an IHG Hotel

Photo gallery for Crowne Plaza Lombard Downers Grove, an IHG Hotel

Primary image
Indoor pool
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Crowne Plaza Lombard Downers Grove, an IHG Hotel

Crowne Plaza Lombard Downers Grove, an IHG Hotel

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1250 Roosevelt Road, Glen Ellyn, IL, 60137

Explore the area

  • Popular LocationLEGOLAND® Discovery Center17 min drive
  • Popular LocationDonald E. Stephens Convention Center23 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)27 min drive
  • Popular LocationFrank Lloyd Wright Home and Studio28 min drive

Choose dates to view prices

About this area

Glen Ellyn

Located in Glen Ellyn, Crowne Plaza Lombard Downers Grove, an IHG Hotel is near a metro station. Rosemont Theatre and Drury Lane Theater are cultural highlights, and travelers looking to shop may want to visit Yorktown Shopping Center and Oakbrook Center Mall. Looking to enjoy an event or a game while in town? See what's happening at Odeum Sports and Expo Center or Edge Ice Arena. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Lilacia Park - 4 min drive
  • Yorktown Shopping Center - 9 min drive
  • LEGOLAND® Discovery Center - 17 min drive
  • Donald E. Stephens Convention Center - 23 min drive
  • Frank Lloyd Wright Home and Studio - 28 min drive

Getting around

  • Lombard Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 27 min drive

Restaurants

  • Jerusalem Cafe - 5 min walk
  • Starbucks - 9 min walk
  • White Castle - 12 min walk
  • Culver's - 15 min walk
  • Enchanted Castle - 16 min walk

About this property

Crowne Plaza Lombard Downers Grove, an IHG Hotel

3.5-star hotel with 24-hour fitness center and 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a microwave in a common area. All 119 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Crowne Plaza Lombard Downers Grove, an IHG Hotel offers 119 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 15.00 for adults and USD 9.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 for adults and USD 9.00 for children (approximately)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 411 out of 897 reviews
5 - Excellent 46%
Rating 4 - Good. 315 out of 897 reviews
4 - Good 35%
Rating 3 - Okay. 109 out of 897 reviews
3 - Okay 12%
Rating 2 - Poor. 33 out of 897 reviews
2 - Poor 4%
Rating 1 - Terrible. 29 out of 897 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service. Clean room!
Stayed 2 nights in Apr 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No chairs at pool, doors and handicap door openers dont work, not enough space to eat in lobby, restaurant was short staffed and could not seat us.
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in Friday night was so helpful and so kind!! He did an amazing job at getting us checked in an fast!!
Stayed 2 nights in Mar 2022

3/5 Okay

Traveled with family and small children, Traveled with group
Liked: Staff & service, property conditions & facilities
I was happy with the room condition , But the sofa sleeper was horrible a 3 inch mattress pad that was supposed to be a double sofa sleeper was really a twin size mattress and was in horrible condition. The people who worked in the hotel where very friendly with exception to the night shift,she was not very friendly.
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a bad place to stay price is good and even the guest were friendly the environment was great
Stayed 2 nights in Mar 2022