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Hotel Chino Hills

3.0 star property
Comfortable hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Chino Hills

Lobby lounge
Indoor pool
Exterior
Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Breakfast area

Reviews

6.0

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi
  • Business services
    Business servicesBusiness services

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • Popular LocationBAPS Shri Swaminarayan Mandir10 min walk
  • Popular LocationBig League Dreams Sports Park2 min drive
  • Popular LocationLos Serranos Country Club3 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)38 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Virginia
Jul 26, 2024
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About the neighborhood

Chino Hills

Hotel Chino Hills is located in Chino Hills. Travelers who have shopping on the agenda can visit Ontario Mills Shopping Mall and Brea Mall. Ayala Park and Boomers Upland are also worth visiting.
Visit our Chino Hills travel guideOpens in a new window

What's nearby

  • BAPS Shri Swaminarayan Mandir - 10 min walk
  • Big League Dreams Sports Park - 2 min drive
  • Los Serranos Country Club - 3 min drive
  • Ayala Park - 3 min drive
  • The Shoppes at Chino Hills - 5 min drive

Getting around

  • West Corona Station - 12 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Lucille's Smokehouse BBQ - ‬3 min drive

About this property

Hotel Chino Hills

Property highlights
Hotel Chino Hills provides a 24-hour business center and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, a TV in the lobby, and smoke-free premises
  • A vending machine, a 24-hour front desk, and a computer station
Room features
All 99 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to December 31 2024 (dates subject to change):
  • Breakfast
  • Meeting facilities
  • Swimming pool
The property will be renovating from February 2 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Frequently asked questions

Is Hotel Chino Hills pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Chino Hills?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Chino Hills on Jul 29, 2024 start from $85.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chino Hills?

Self parking is free at this property.

What time is check-in at Hotel Chino Hills?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Chino Hills?

Check-out is at 11 AM.

Where is Hotel Chino Hills located?

Situated in Chino Hills, this hotel is within 1 mi (2 km) of BAPS Shri Swaminarayan Mandir and Big League Dreams Sports Park. Los Serranos Country Club and Chino Hills State Park are also within 2 mi (3 km).

Hotel Chino Hills Reviews

Reviews

6.0
Rating 10 - Excellent. 228 out of 1003 reviews" "
Rating 8 - Good. 174 out of 1003 reviews" "
Rating 6 - Okay. 187 out of 1003 reviews" "
Rating 4 - Poor. 170 out of 1003 reviews" "
Rating 2 - Terrible. 244 out of 1003 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia, Diamond Bar

Stayed 1 night in May 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to live
Stayed 6 nights in Jul 2024

4/10 Poor

Michelle Elizabeth

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was heavily under construction. Room newly upgraded but a/c didnt work and no ammenities (breakfast, pool, etc.).
Stayed 3 nights in Jul 2024

10/10 Excellent

Hnin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at Hotel Chino Hills before. However, when we drove up to the hotel this time, it was under construction. Bad visual! Very disappointing! However, the room we stayed in was completely remolded and modernized. So that was a very good thing. And the price was decent. Owners should be more transperent about the current condition of the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay!
Stayed 1 night in Jun 2024

4/10 Poor

Elda

Traveled with family
Disliked: Staff & service, property conditions & facilities
Out key didn't work and we had to go down and get a new key after reaching our room. The room wasn't cleaned for the two days we were there. No clean towels on the second day or coffee. We were charged $20.00 because of a spot of blood on one of the towels.
Stayed 2 nights in Jun 2024

6/10 Okay

Dawn

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The beds was comfortable. Even though the hotel was under construction it was still pretty quiet. Some of the staff was helpful. Our key cards kept getting deactivated. They never gave us enough towels for 2 people
Stayed 7 nights in Jun 2024

10/10 Excellent

Janet

Traveled with family
Disliked: Staff & service
I booked this hotel for my family on 3 separate occasions within the month of June. The very first time I was not able to sign the agreement due to their printer being down. When the printer began working, they kept calling my room phone and cell phone repeatedly between 10pm and 1140pm. This was so frustrating. Inside the rooms are comfortable and beautiful. Easy parking and convenient location. The construction could be annoying.
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Construcción made the place look bad but we had a nice and clean and renovated room I love it
Stayed 1 night in Jun 2024

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Samantha

Disliked: Amenities
no restroom in lobby. construction going on
Stayed 1 night in Jun 2024

4/10 Poor

carlos

Business traveler
Disliked: Property conditions & facilities
Desk service was very unhelpful and bad actitudes I couldn’t check in Because my ID was expire the day before
Stayed 1 night in Jun 2024

6/10 Okay

Andrea

Traveled with family
Disliked: Amenities, property conditions & facilities
The pool and hot tub were closed which was the whole reason I booked this hotel!!
Stayed 1 night in May 2024

4/10 Poor

Steven

Stayed 1 night in Jun 2024

2/10 Terrible

Chang

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The manager kept denying the night staff did not pass on the problems, room keys did not work for all the rooms we booked. We have been locked out every day and waited for an hour to unlock the door. The hotel is under contractions, and workers start making loud noise at 7 am sharp every day, even on weekends.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

TOM, sad diego

Traveled with group
Liked: Staff & service, amenities
Expedia needs to mention on the website that this property is currently under construction.
Stayed 1 night in Jun 2024

2/10 Terrible

Vasile

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Xee

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Leonid

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience, DO NOT GO, this place is notorious in the area for being a terrible place to stay. The front desk lady was rude, lazy, and totally unfriendly. There was no HOT WATER in my unit and they could not move me to another room. Breakfast bar and pool were closed due to remodeling. Also one of the elevators were out of service. As I walked into the third floor, walking through the hall I was greeted with plastic tarps and dust from the remodeling efforts. Once I noticed there was no hot water, I asked to be moved into another room, and once they said they could not, I had to find another place to stay. I requested a refund for my troubles, due to the lack of amenities advertised and terrible conditions, they refused to give me a refund or any accommodations. Do not stay here. The rooms are a cheap modern remodel and the beds are uncomfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dokkadom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Jun 2024

2/10 Terrible

Dorgam

Disliked: Cleanliness, staff & service, property conditions & facilities
They are thieves, they steal people money
Stayed 4 nights in Jun 2024

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet place to live
Stayed 8 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0