Chippenham Vacations from $1,486

We booked for one night (room 14) and we had a bad experience. We woke up due to the loud noise of people being drunk. The walls are not sound proof, in addition to our stay the room smelled like mold and damp and after being there for a while we started having symptoms of running nose, breathlessness and itchy eyes and it lasted the whole time we were there, which was affecting my daughter who is asthmatic The bathroom really needs refurbishing, the room at night has a light that comes through the bathroom window and could no blackout at time to sleep.

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!

Always the most helpful reception staff, a pleasure to deal with!

Great Hotel. Staff really helpful