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"Room was clean, staff helpful. Enjoyed having air conditioning. Parking was easy. Location was great - we were able to walk all around the city centre easily and leave the car at the hotel"

"Staff and room were wonderful. We enjoyed our stay there and would go back again."

"Car park is very small so unlikely to get space, however parking is free outside from 6pm- 8am"

"Staff were awful, no welcome drink as advertised, stood and watched both of us struggle with our luggage (through doors and up stairs), decor in the very dated, shelves hanging off the wall (room 104), toilet stank of urine (room 104)… All reported and nothing done at all. No staff at reception on a Sat morning to check out for 10 mins so we just left."

"Check-in was easy. The room was at the far end of the hotel despite low occupancy. The property was a little tired but the rooms were comfortable, beds and shower good too. Breakfast was good. Be aware that there is a £5 charge for parking that we were not advised of at check in . This surprise was announced at check out the next day"

"We found the Chapter House very comfortable. I slept well as the room (no. 4) was very quiet and the bed was so comfortable. Easy walk into town and near bus stops. Very close to the cathedral. The breakfast was excellent and the staff were lovely. Wouldn't hesitate to return."

"Br3akfast and evening bar menu were great"

"Room was OK , not the biggest in the world but for the price was as expected. There was only a Plug socket one side of the bed so I couldn't use my phone and charge overnight with it handy. Hairdryer didn't work - not the end of the world but all appliances should be checked every time the room is prepped in my opinion."

"Good size room and bed was very comfortable. Only stayed one night to attend a party but I would stay again."