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"Fantastic place to stay! The front desk staff could not have been more friendly, helpful, and informative. We absolutely adored our stay there, and I can’t wait to return. Try to get room 17. It’s beautiful, and like traveling back in time to another century. The bathroom was fit for royalty. "

"We had an apartment. The apartment block as a whole seemed freshly decorated, as was our room; which was also equipped to a high standard. The main hotel was well presented. All staff were very welcoming and helpful. Excellent breakfasts. Hotel is really well situated for the centre of Salisbury. Bit of confusion regarding the car park as there is a public car park on Brown Street, which is separate from the hotel car park. We were on the top floor, which had no proper wardrobe, probably due to the sloping ceiling, just a short hanging rail. The apartments on the lower floors more likely to have a wardrobe. We had specifically requested a high floor and it was certainly adequate for our 2 night stay."

"Perfect for a stay in the centre of Winchester. Comfortable beds, nice rooms and bathroom. Staff were great, very helpful and the overnight carpark fee covers you until checkout. The bar was comfortable and had great recommendations too. Good value for money with a little feel of luxury. Have stayed here twice now and not been disappointed."

"Good size room and bed was very comfortable. Only stayed one night to attend a party but I would stay again."

"Clean rooms, very central for the town. Would recommend to anyone looking for a lovely place to stay in Winchester. Breakfast was good and enjoyed the pool. Although please note children only allowed for 1 hour in the morning which was a bit of a disappointment."

"Very comfortable hotel. Lovely location 5 min walk to cathedral. Room was a bit warm for our liking, as it was a top floor room and we had sunny weather. Dinner was excellent, breakfast was okay."

"We enjoyed our one night stay however feel there are improvements that would enhance the experience. Breakfast was nice with a good selection and welcoming staff. The welcome wine was a generous touch at check in. The outdoor pool is great however would be improved with keeping the area tidy and organised when guests have left their towels and drinking glasses behind. I found it really unpleasant using the steam room when I noticed a plaster on the floor amongst many hairs, the next day the plaster was still on the floor and proved the steam room had not been cleaned, the sauna was also covered in hairs on the floor. Shame as the facilities were lovely but needed cleaning. I was surprised no slippers were available in the rooms with the robes. Also the water dispenser had not been replenished so on exiting the sauna there was no water available. It felt very low standards that the basics had not been seen to. Check in at 4pm also seems quite late. The room was nice enough for what we needed for a night however if staying longer there’s no wardrobe to unpack, just some coat hooks on the wall. The hotel is great for a night and if you’re lucky with good weather to enjoy the outdoor pool. Although we felt some areas needed improvement we did have a really good time and thought the young staff were very friendly and helpful. "

"Hair cuts for staff. Stronger air con."

"Man the receptionist. Most of the time your staff are somewhere else, even mid of the day, no one answers the phone!"