“Our recent stay at this hotel was exceptionally disappointing.
Throughout our visit, we encountered an unacceptable level of customer service, highlighted by extremely unfriendly treatment from the receptionist.
Upon requesting a room change, the receptionist responded with inappropriate laughter rather than assistance.
Given these circumstances, we will not be returning and cannot recommend this establishment to future guests.”
“Loved our stay. Beautiful room, with balcony and mountains view. Be aware, if you have big luggage, they have a few stairs to go up if you booked a room on the second floor. The rest was perfect, location, plenty of restaurants near by, bars, the weather was perfect. Only down side, some people were a bit dirty, leaving the bathroom dirty BUT the staff took well care of cleaning everyday. Staff was very helpful. When we arrived, they had a breakdown with the wifi for two days but they corrected……