“Our recent stay at this hotel was exceptionally disappointing.
Throughout our visit, we encountered an unacceptable level of customer service, highlighted by extremely unfriendly treatment from the receptionist.
Upon requesting a room change, the receptionist responded with inappropriate laughter rather than assistance.
Given these circumstances, we will not be returning and cannot recommend this establishment to future guests.”
“The staff was very accommodating and reminded us of old bed and breakfast places from years ago. They even had our breakfast ready early so we could get away early. If we come to Portugal again, we’d come back. Also, great restaurant recommendations.”