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Room and hotel were great, but the bathroom is way too small.
Great place to stay! Staff was friendly and helpful!
Got there late in evening and night registration was quick, friendly and helpful. Room was lovely. Only let down was I thought rooms were accessed thru in-building hallway but doors opened to outside of building. Otherwise, it was a great stay in a nice quiet neighborhood.
The staff is friendly and professional. They’re the real assets at this property. Breakfast was generous and varied each day, with lots of options and fruits. The pillows were small and the bed was a bit hard. The property is close to shops and restaurants within walking distance.
The Room was so Nice!! All modern & Chic!! The bed and pillows were Super Comfy!! The Free Breakfast was Yummy❤️
Nice and clean but food and bar area needs a lot of help
Original room was dirty and the toilet overflowed... the manager on duty said wait till 6am and wouldn't allow us a different room until I personally talked to him about the sanitation and no facilities for a guest
Nice hotel, the worst WiFi coverage I have ever witnessed in a hotel
Great hotel for active families. Air conditioning in the room needs to be stronger.
I have always been a Hilton Honors member and one of the staff members was incredibly rude which in totally unacceptable whether a member or not.
We drove 9 hours all the way to this hotel for four nights. Check in was easy and staff friendly. The lobby was quiet but a strong chemical smell hit us when we walked in. Our room was on the first floor all the way to the end of the hall right next to a door to the stairs. Once we walked into the ...
Seemed a bit expensive for Richmond, but I had a very nice stay and would recommend it.
My family and I had an event near here. We arrived close to 1 a.m the night of our check in we are all tired, sleepy and I was stressed that we weren't going to make it before the cut off time (we did). We get there thinking that it was going to be a quick check in and a quick way to a bed. We were ...
Checked in to find cigarette burns on the bed covers and blankets. Asked for extra towels and was told to ask housekeepung ourselves. Housekeeping seemed to understand but did not end up leaving what we asked for. The same cigarette butts and beer cans littered the ground outside for our entire stay. ...
Clean and extraordinarily nice and comfortable, service is great and the staff are professional & helpful.
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