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Best Western Heritage Inn

2.5 star property
Hotel in Concord with free breakfast and a fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Heritage Inn

Exterior
Outdoor pool, sun loungers
Fridge, microwave, coffee/tea maker
Free breakfast
Reception

Reviews

7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
  • Breakfast included
    Breakfast includedBreakfast included
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Explore the area

Map
4600 Clayton Rd, Concord, CA, 94521
  • Popular LocationConcord Pavilion5 min drive
  • Popular LocationTodos Santos Plaza6 min drive
  • Popular LocationSix Flags Hurricane Harbor Concord9 min drive
  • AirportConcord, CA (CCR-Buchanan Field)16 min drive

Most relevant reviews

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Room options

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Concord

Located in Concord, Best Western Heritage Inn is near the airport and near a metro station. Concord Pavilion and Willows Theater are cultural highlights, and some of the area's activities can be experienced at Contra Costa Canal Trail and Ghost Golf Indoor Miniature Golf. Pixieland and Pixieland Amusement Park are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, mountain climbing, and hiking/biking trails in the area.

What's nearby

  • Concord Pavilion - 5 min drive
  • Todos Santos Plaza - 6 min drive
  • The Veranda - 9 min drive
  • Six Flags Hurricane Harbor Concord - 9 min drive
  • Broadway Plaza - 12 min drive

Getting around

  • Concord Station - 8 min drive
  • Antioch-Pittsburg Station - 22 min drive
  • Concord, CA (CCR-Buchanan Field) - 17 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Buttercup Grill & Bar - ‬9 min walk
  • ‪Nation's Giant Hamburgers & Great Pies - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Best Western Heritage Inn

Hotel near the airport
Consider a stay at Best Western Heritage Inn and take advantage of free breakfast, a gym, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and coffee/tea in the lobby
  • 1 meeting room, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,900 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Heritage Inn?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on Aug 25, 2024 start from $97.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail is 2.9 mi (4.7 km) away.

Best Western Heritage Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 318 out of 1001 reviews" "
Rating 8 - Good. 327 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 87 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well worth the stay. Thank you!
Stayed 2 nights in Jul 2024

2/10 Terrible

Yahaira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
Stayed 2 nights in Jul 2024

10/10 Excellent

jennifer, Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice pool, clean room!
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

6/10 Okay

Adalberto

Traveled with partner
Location was great
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close this was to several dining choices.
Stayed 1 night in Jun 2024

2/10 Terrible

Rodica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was old, outdated, had a bad smell. The entrance was from outside (felt more like a motel). The air conditioner was noisy and not cooling the room. The hotel was way overpriced for what it had to offer. I would not recommend this hotel!
Stayed 2 nights in Jul 2024

2/10 Terrible

Shelli

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t even stay one night. I had booked 2 nights, which were non- refundable, and couldn’t even make it through one night. They gave me a handicapped room for some reason, I’m not handicapped. There was a giant gap in the door that who knows what could fit through. I asked to change rooms, and the super special attendant at the front desk told me the only one available smells like dogs. The TV didn’t work. I left at 10pm night one and checked into a different hotel. This place is awful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Concord Pavilion
Stayed 1 night in Jun 2024

6/10 Okay

ROBERT WALTER

Liked: Cleanliness, staff & service, property conditions & facilities
Th3 air conditioner in Room 145 was noisy! We got a horrible night sleep because of it. Staff was really good.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and parking
Stayed 1 night in Jun 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property worked out great for us as our daughter lives 1.5 miles from here.
Stayed 5 nights in Jun 2024

4/10 Poor

LUZ, GUALALA

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was an average stay nothing exciting about the lighting outside the room was too bright and the inside shade where not long enough to cover the light thru the night. The bathroom has other guest hair which was not pleasant at all to see that. The fact that the coffee was in the bathroom that is definitely a NO for me. The area was not what I was expecting as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Víctor

Disliked: Staff & service, property conditions & facilities
Much noisy
Stayed 1 night in Jun 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, I would give the staff all a pluses. Probably one of the best hotels i've ever been to.
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Stayed 1 night in Jun 2024

8/10 Good

Andrea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here because it is easy to get an Uber to Concord Pavilion for a show. And they are dog, friendly! Michael at the front desk was very nice and helpful also. We will be back
Stayed 1 night in Jun 2024

8/10 Good

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very close places to eat.
Stayed 2 nights in Jun 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and stocked well. Parking was abundant and free which was nice. However, on the night we stayed, there was a lot of outdoor noise which woke us up. There was someone banging a steel pipe with a hammer at 330am! The outside is well lit, but could not see the culprit.Hopefully just a one time occurrence.
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and nice and large. The bathroom needs to be redone. The area around the tub seemed very run down.
Stayed 1 night in Jun 2024

4/10 Poor

Georgina

Disliked: Staff & service, property conditions & facilities
The room smell, bad, smell terrible
Stayed 3 nights in Jun 2024

10/10 Excellent

Víctor

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5