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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

3.6/5 Good
1,000 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationConcord Pavilion5 min drive
Popular LocationMarkham Regional Arboretum6 min drive
Popular LocationPixieland8 min drive
AirportConcord, CA (CCR-Buchanan Field)16 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Hot Tub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Hot Tub
  • Standard Room, 1 King Bed, Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Kitchenette
  • Standard Room, 1 King Bed, Non Smoking, Kitchenette

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 2 Queen Beds, Smoking, Kitchenette

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Smoking, Kitchenette
  • Standard Room, 1 King Bed, Smoking, Kitchenette

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Smoking, Kitchenette

About this area

Concord

Near a metro station, Best Western Heritage Inn is in an area with good shopping. Benicia Arsenal Post Cemetery and Eugene O'Neill National Historic Site are local landmarks, and travelers looking to shop may want to visit The Veranda and Sunvalley Shopping Center. Pixieland and Six Flags Hurricane Harbor Concord are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.

Visit our Concord travel guide
Map
Popular Location

What's nearby

  • Concord Pavilion - 5 min drive
  • Markham Regional Arboretum - 6 min drive
  • Pixieland - 8 min drive
  • The Veranda - 9 min drive
  • Six Flags Hurricane Harbor Concord - 9 min drive

Getting around

  • Concord Station - 7 min drive
  • Antioch-Pittsburg Station - 22 min drive
  • Concord, CA (CCR-Buchanan Field) - 16 min drive

Restaurants

  • Nation's Giant Hamburgers - 1 min walk
  • McDonald's - 2 min walk
  • Taqueria Los Gallos Express - 2 min walk
  • Strictly To Go Pizzeria - 3 min walk
  • Mai Tai - 4 min walk

About this property

Best Western Heritage Inn

Hotel in Concord with outdoor pool and fitness center
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. All 121 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free local calls.
Best Western Heritage Inn offers 121 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
Coffee/tea in common area(s)

Things to do

Fitness center
Outdoor pool

Family friendly

Free cribs/infant beds
Microwave
Outdoor pool
Refrigerator

Conveniences

Ballroom
Banquet hall
Front-desk safe
No elevators

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff

Languages spoken

English

Business services

1 meeting room
Business center
Conference space (2900 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Linens

Bathroom

Free toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Access via exterior corridors
Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Safe

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 7 April 2020 to 31 August 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Can I cancel my reservation for free at Best Western Heritage Inn and receive a full refund?
Yes, Best Western Heritage Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Heritage Inn cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this hotel located?
Situated near the airport, this hotel is within 1 mi (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail and Todos Santos Plaza are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Best Western Heritage Inn

3.6
5 - Excellent
247
4 - Good
367
3 - Okay
211
2 - Mediocre
101
1 - Poor
74
3.8
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the amenities and the huge tub. I loved how clean and quiet my room was. My room and the entire hotel was way more than I expected. I look forward to stating there again in the future and I have also referred my friends to stay at your great hotel that is well worth the cost.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room itself was nice. It was clean, had a good TV, the bed was spacious, and the overall condition of the place was well kept

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Employees are really nice. I stayed here before and came back due to good people here. This time we were in shelter in place in California die to Covid-19 and hotel was clean and they had to go bags for breakfast to accommodate guests and still keep people safe. Hotel looks old and that’s the only issue with it.

Stayed 3 nights in Mar 2020

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Did not like the staff maintenance was incapable of handling the job. The batteries to the front door lock were dead, and the idiot didn't know it! We went to have dinner and because of the pandemic were forced to get it to go. In turn ended up locked out of the room for forty five minutes! Dinner stone cold, our luggage locked in the room. They gave us another room .....my girl lost her jewelry! An absolute disaster with no discount or anything for our trouble but a lousy late check out of a half an hour!!!!

Stayed 1 night in Mar 2020

3/5

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Cleanliness

Stayed 5 nights in Mar 2020