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Best Western Heritage Inn

Photo gallery for Best Western Heritage Inn

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes

Overview of Best Western Heritage Inn

Best Western Heritage Inn

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
4600 Clayton Rd, Concord, CA, 94521

Explore the area

  • Popular LocationNewhall Community Park18 min walk
  • Popular LocationMarkham Regional Arboretum3 min drive
  • Popular LocationContra Costa Canal Trail5 min drive
  • AirportConcord, CA (CCR-Buchanan Field)15 min drive

Choose dates to view prices

About this area

Concord

Near a metro station, Best Western Heritage Inn is in an area with good shopping. John Muir National Historic Site and Benicia Clock Tower are local landmarks, and travelers looking to shop may want to visit The Veranda and Sunvalley Shopping Center. Pixieland and Six Flags Hurricane Harbor Concord are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.

What's nearby

  • Newhall Community Park - 18 min walk
  • Markham Regional Arboretum - 3 min drive
  • Contra Costa Canal Trail - 5 min drive
  • Concord Pavilion - 5 min drive
  • Pixieland - 8 min drive

Getting around

  • Concord Station - 7 min drive
  • Martinez Station - 17 min drive
  • Concord, CA (CCR-Buchanan Field) - 15 min drive

Restaurants

  • Taqueria Los Gallos Express — 2 min walk
  • Strictly To Go Pizzeria — 3 min walk
  • El Pollo Loco — 5 min walk
  • Min's Kitchen — 3 min drive
  • Bronze Buddha Thai Fusion — 4 min drive

About this property

Best Western Heritage Inn

Hotel in Concord with outdoor pool and fitness center
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. All 121 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free local calls.
Best Western Heritage Inn offers 121 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Conference space (2900 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 248 out of 999 reviews
5 - Excellent 25%
Rating 4 - Good. 368 out of 999 reviews
4 - Good 37%
Rating 3 - Okay. 209 out of 999 reviews
3 - Okay 21%
Rating 2 - Poor. 100 out of 999 reviews
2 - Poor 10%
Rating 1 - Terrible. 74 out of 999 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Staff & service
I and my family stayed for 3 night 4 days, there are remodeling the whole room so most of them were closed, I did an expectation on the room before having my babies there and found some clothings left behind from previous people, the microwave was a bit cracked. But I enjoyed some quiteness at night and early around 6 am the workers were starting noise by painting and loud music and house keeping came at 9 in the morning to clean. The shower heads are very rough and small but other than that ok.
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
The hitel and the staff for the mist part were great. They are renovating so there was old caroet and furniture in the parking lot which looked messy. We also didnt have hot water the first night but we let them knkw and it was fixed quickly
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amenities and the huge tub. I loved how clean and quiet my room was. My room and the entire hotel was way more than I expected. I look forward to stating there again in the future and I have also referred my friends to stay at your great hotel that is well worth the cost.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice. It was clean, had a good TV, the bed was spacious, and the overall condition of the place was well kept
Stayed 1 night in Mar 2020