Choose dates to view prices

Best Western Heritage Inn

Photo gallery for Best Western Heritage Inn

Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes

Overview of Best Western Heritage Inn

Best Western Heritage Inn

2.5 star property

3.6/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
4600 Clayton Rd, Concord, CA, 94521

Explore the area

  • Popular LocationNewhall Community Park6 min walk
  • Popular LocationMarkham Regional Arboretum3 min drive
  • Popular LocationContra Costa Canal Trail8 min drive
  • AirportConcord, CA (CCR-Buchanan Field)18 min drive

Room options

About this area


Near a metro station, Best Western Heritage Inn is in an area with good shopping. John Muir National Historic Site and El Campanil Theatre are local landmarks, and travelers looking to shop may want to visit Sunvalley Shopping Center and The Veranda. Pixieland and Ghost Golf Indoor Miniature Golf are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.

What's nearby

  • Newhall Community Park - 6 min walk
  • Markham Regional Arboretum - 3 min drive
  • Concord Pavilion - 5 min drive
  • Pixieland - 5 min drive
  • Contra Costa Canal Trail - 8 min drive

Getting around

  • Concord Station - 5 min drive
  • Antioch-Pittsburg Station - 18 min drive
  • Concord, CA (CCR-Buchanan Field) - 18 min drive


  • Taqueria Los Gallos Express - 2 min walk
  • Strictly To Go Pizzeria - 3 min walk
  • Mai Tai - 4 min walk
  • El Pollo Loco - 5 min walk
  • New Lim's Garden Seafood Restaurant - 7 min walk

About this property

Best Western Heritage Inn

Hotel near the airport
Best Western Heritage Inn provides amenities like a gym and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and multilingual staff
  • A ballroom, a front desk safe, and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Outdoor pool
  • Refrigerator


  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business center
  • Conference space (2900 square feet)
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - midnight


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Heritage Inn?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on Dec 20, 2022 start from $105.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in is from 3 PM - midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Newhall Community Park and Markham Regional Arboretum. Contra Costa Canal Trail and Todos Santos Plaza are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Heritage Inn and receive a full refund?

Yes, Best Western Heritage Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Heritage Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 270 out of 1000 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 362 out of 1000 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 188 out of 1000 reviews" "
" "3 - Okay 19%
Rating 2 - Poor. 95 out of 1000 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 85 out of 1000 reviews" "
" "1 - Terrible 9%




Staff & service




Property conditions & facilities



5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The room was clean and the breakfast was a nice addition.

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrades are nice. Been staying here for about 19 years
Stayed 2 nights in Nov 2022

4/5 Good

Vibert, Queens Village
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well kept an cleaned
Stayed 5 nights in Nov 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower faucet wasnt working good eather was cold or was hot bad experiienced on that day
Stayed 1 night in Nov 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is very excellent. House keeping is very good and always on time. Breakfast is very good as well.
Stayed 2 nights in Oct 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. Employees helpful. Bathroom and towels showing some age but clean. Pool area clean. Carpet looks like it was not too old, poss replaced somewhat recently. Rooms are rather dark.Wouldn’t mind brighter lighting but not a dealbreaker.
Stayed 3 nights in Oct 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think the correct word to describe the area and the people staying at this property would be… ghetto. Sad but true. Actual room smelled funny and bedding was dirty.
Stayed 2 nights in Oct 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great service
Stayed 1 night in Oct 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Down the street Marriott only $25 more. But the fella Mike and gal on duty were very nice and helpful.
Stayed 1 night in Oct 2022